Obtaining technical support – Agasio A612W User Manual
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More Security, More Convenience
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6. OBTAINING TECHNICAL SUPPORT
While we hope your experience with the IP CAMERA network camera is enjoyable and easy to use, you may
experience some issues or have some questions that this User’s Guide has not answered. Please contact
your reseller and ask for help firstly, if they could not resolve your issue, please contact our company.
This user manual is based on the latest version of our camera.
System Firmware: 17.25.2.30
If your cameras do not support some special functions showed in the manual, please contact our technical
support team to obtain the latest Firmware and WEB UI file for doing upgrade.
NOTE: Some old version cameras can’t be upgraded to the latest version, that’s not only the software
difference, but also the hardware difference. If you can’t make sure of it, please contact with our technical
support team directly.