Panasonic KX TGA420B - Manual (Page 70)

Before Requesting Help
System Features (Voice Mail System/Automated Attendant
System/Answering System)
Problem Remedy
I The Automated Attendant
I System is on, but incoming
! messages are not recorded
’ in you mailbox.
►The remaining recording time or the
number of messages which can still be
recorded is 0. Erase unnecessary
messages (p. 50) or you may ask the
operator to erase unnecessary messages.
You cannot access your
mailbox by pressing
[VOICE MAILl.
• Make sure that the station unit is in the
standby mode.
• You may not be able to access the mailbox,
if 4 other units are in use (for users
registered to KX-TG4000B) or if more than
one unit is in use (for users registered to
KX-TG2000B). Try again later.
• If the Automated Attendant System or
Answering System is responding to 4 calls
(for users registered to KX-TG4000B) or 2
calls (for users registered to KX-TG2000B)
on separate lines, you cannot access the
mailbox. Try again later.
•The station unit is too far from the base
unit. Locate the unit near the base unit.
• If “Enter mailbox password” is
displayed, the direct access mode is OFF
(p. 41). Enter the mailbox password and
press [#|.
You cannot access your
mailbox from a touch tone
phone.
• Make sure you press @ and enter the
correct password.
• The Automated Attendant System or
Answering System may not respond if the
tones are too short to activate the unit.
Press each button firmly. •
While recording a greeting
message, incoming call
tones are heard.
• To answer the call, press the called line
button. The recording will stop. Start from
the beginning after hanging up.
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