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ITW Linx SurgeGate Modular User Manual

Odule, Roduct, Urge

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ITW Linx offers a Lifetime Product and Connected Equipment Warranty on
all SurgeGate products. Please visit us at

www.itwlinx.com

for up-to-date warranty information.

Models: • MCO4

• MCO4X4

• MCO25

• MCO4110 • MCO8110

• MDS2

• MDSCO

• MDS25

• MLLT1

• CAT5-LAN • CAT5-LAN-RJ45 • CAT5-75

• CAT5-75-RJ45

• CAT5-POE

• CAT5-POE-RJ45 • CAT5-235 • CAT-235-RJ45

• 1GB CAT6-LAN

• 1Gb CAT6-75-POE • 1Gb CAT6-235 • 1Gb SECONDARY PROTECTOR

Make sure you have the right ITW Linx product to protect your electronic equipment. ITW Linx makes protectors for virtually all

types of electronic equipment. Protectors that may look identical from the outside can be very different on the inside. It is very

important that you use the surge protector designed for your application.

S

URGE

G

ATE

M

odule

P

roduct

I

NSTRUCTIONS

• Do not install this device if there is not at least 10 meters (30 feet)

or more of wire between the electrical outlet and the electrical

service panel.

• Risk of Electric Shock. Do not plug into another relocatable power tap.

• Do not use any other "power-strips".

• Do not use 2-prong adapters with this product.

CAUTION

Note: If you intend to use CAT5/CAT6 modules as a primary protector,
you may not connect it to a SurgeGate AC base unit for grounding
purposes. To ground a CAT5/CAT6 modules used in a primary protection
application, follow the specific instructions on page 3.

If you are not sure which SurgeGate modules you will need, follow

these steps to find out:
1. What types of phone lines are coming into the KSU?
(E.g., CO lines, T-1 lines, 56K [also called a leased line], ISDN lines)
• If they are T-1, 56K, or ISDN, then use an LL/T1 module.
• If they are CO lines, go to question 2

2. What kind of cables are the CO lines coming in on, and how many?
(E.g., single-line cords [RJ11], two-line cords [RJ14], amphenol cable
[RJ21X]).

• If they are RJ11, use CO/4X4 modules. One module for every 4-lines/4

cords.
• If they are RJ14, use CO/4 modules. One module for every 4-lines/2 cords.
• If they are RJ21X, use CO/25 (for up to 25 lines).
• If bare-wire pairs are used, they can be punched down on a CO/4-110
module for up to 4 lines, or a CO/8-110 module for up to 8 lines.
3. Do any of the lines running from the KSU to the station sets (phones) go
to a different building or to station sets that plug into an AC outlet?
• If yes, then those lines must pass through a module where the KSU is
located to prevent "backdoor" surge damage.
• If they are digital key sets (e.g. full feature phones with LCD displays), a
DS module should be used. (DS/2's for few lines, DS/25 for many lines)
• If they are regular analog phones (like what you have in your home), then
CO modules are to be used.
• If they are digital/analog hybrid phones, then use a DS/CO module.
• The phone sets in the other building (out of building extensions) will need
their own protection.
4. Do any of the lines from the KSU go to any fax machines or modems?
• If yes, those lines must pass through a CO module where the KSU is
located to prevent "backdoor" surge damage. The down-line equipment
will need it's own protection.
5. Is there an external KSU chassis ground?
• If yes, the ground wire must be directly connected to the top most
SurgeGate modules' AutoGround™ strap. No other ground connections
(such as cold water pipe) may be used.

For full protection of the KSU, appropriate modules must be installed to protect
all incoming wires and all wires leaving the building from the KSU, and also to
equipment inside the building that have AC power connections—such as fax
machines, PC's with modems, voicemail systems, operator consoles, etc.

Connect the fax, modem, and telephone answering device lines from the KSU
through a SurgeGate module. This will prevent any "backdoor" power problems
or rise in ground potential from reaching the KSU via lines from other equipment
in the building.

CHOOSING THE CORRECT SURGEGATE MODULES FOR YOUR NEEDS

STEP 1: MOUNTING THE SURGEGATE AC BASE UNIT (optional)
1. Install the SurgeGate protector near the connected equipment and within 7
feet of a properly grounded 3-wire outlet. The protector should be mounted
in a dry, indoor location as close to the floor as possible. Leave room above
the protector to add additional modules for future expansion.
2. If possible, mount the protector between the 66 block or incoming wall
phone jacks and KSU/PBX when protecting a phone system—this will
simplify wiring later.
3. The protector must be attached to a solid surface, such as 3/4" plywood. If the
protector will be mounted on sheet rock, you must provide appropriate fasteners.

IMPORTANT SAFETY POINTS

ITW Linx surge protectors and the connected equipment must

be indoors and in a dry location and in the same building.

Although your ITW Linx protector is very durable, its internal

components are not isolated from the environment. Do not

install any ITW Linx product near any heat emitting appliances

such as a radiator or heat register. Do not install this product

where excessive moisture is present; for example near a

bathtub, sink, pool, basement floor, fish tank, etc.

It is not unusual for a building to be improperly grounded. In

order to protect your equipment, ITW Linx products must be

plugged into a properly grounded 3-wire outlet. Additionally,

building wiring and grounding must conform to applicable NEC

(USA) or CEC (Canada) codes.

This Device features an internal protection that will disconnect

the surge protective component at the end of its useful life but

will maintain power to the load- now unprotected. If this

situation is undesirable for the appli- cation, follow the

manufacturer’s instructions for replacing the device.

IMPORTANT SAFETY POINTS

1

www.itwlinx.com

Customer Service: 1-800-336-LINX (5469)

Part #: 2800-010-30I

09/2010 (Rev. 6)

© Copyright 2009 ITW Linx

My telecommunication equipment has AC power, but the surge

protector will not pass the phone signal. What could be the problem?
• Check to see if your connected equipment is receiving a dial tone.
• If not, bypass the surge protector's phone jacks to see if the protector
is damaged.
• If your dial tone returns, the protector is damaged. Call ITW Linx
Customer Service Department at 800-336-LINX.
• If your still have no dial tone, a problem with your phone company's
lines may exist.
What kind of warranties does ITW Linx offer
• ITW Linx offers a Lifetime Product warranty on all SurgeGate Products.
See our website: www.itwlinx.com for up-to-date warranty information.
• ITW Linx also offers Connected Equipment warranty up to $50,000.
See our website: www.itwlinx.com for up-to-date warranty information.

Figure 1

Wall Mounting Instructions:
Hold wall mounting template (provided) up to the wall where
you want the protector mounted. The protector can be
mounted vertically or horizontally. Using the appropriate
screw center points as a guide, drive two screws into the
wall. Be sure to leave a 1/8 inch gap between the screw
head and the wall for the protector to hang on. Slide the
protector down onto the screws to rest in place.

SLOTS FOR

HORIZONTAL

MOUNTING

SLOTS FOR

VERTICAL

MOUNTING

FREQUENTLY ASKED QUESTIONS

What are the Voltage Breakdown Ratings for the specified voltages

on a Category Series protector?

Voltage Breakdown Rating (@ 100V/sec.)

Product

Label Volts

Breakdown

Voltage Rating

7.5

8.2

16

27

30

5-10

6-10

12-20

20-34

23-38

Product

Label Volts

Breakdown

Voltage Rating

39

62

68

75

29-49

47-78

51-85

56-94

Product

Label Volts

Breakdown

Voltage Rating

82

220

235

270

60-100

165-275

176-294

203-338

The provided telephone jumper cable is not long enough to reach my

equipment. Can I use other cables?
• Yes, any length cable of the same type will work.

• If there are any wires that run outside the building or between buildings,
they must have primary protectors at the building entrance, per NEC or
applicable code, and secondary SurgeGate protectors at the piece of
equipment (Remote Building).
• Signal or control lines from AC-powered operator-consoles or station sets
must pass through additional SurgeGate modules if the console is not
plugged into the SurgeGate 4 KSU protector installed at the KSU or PBX.

BUBBLE OF PROTECTION

• To ensure protection against all surges, all peripheral devices (call
accounting printers or terminals, voicemail PC’s, faxes, dial-up modems,
etc.) connected to your KSU/PBX with a data/voice connection must pass
through a SurgeGate module protector. There must also be a common
ground with the peripherals and the protector at the KSU/PBX. This is done
by mounting the peripheral device’s Surgegate modules on to the

SurgeGate AC protector and plugging the peripherals’ power into the
SurgeGate AC protector.

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Alarm

System

PC

Digital Phone

Fax

Dial - up

Modem

Utility Pole

B PERIPHERAL DEVICES

4 Wire

Leased Line

Telco Primary

Protector

and

Connection

Block

A REMOTE BUILDING

CO Lines

T1 or

Leased Lines

Primary

Protector

DS/2

Station

Set

To Properly

Grounded

Outlet

UPS

Printer

Ground

RS-232 Line

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KSU

On-Premise

Station Sets

(With No AC

Connection)

Analog Lines

T1

Leased Line

KSU Chassis Ground

Digital Station Sets

LAN Connection

POE Connection

To Remote Bldg.

CAT6-POE

Security Alarm

CAT5-LAN

DS/2

CO/4

LL/T1

CO/4-110

CO/25

PATENTED: 5841620