Craftsman 917.387402 User Manual
Page 17
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TROUBLESHOOTING CHART
PROBLEM
CAUSE
CORRECTION
Loss of power
• Rear of lawn mower housing
• Set to “Higher Cut”
or cutting blade dragging
in heavy grass.
position.
• Cutting too much grass.
• Set to “Higher Cuf
position.
• Dirty air fitter.
• Clean/replace air filter.
1
* Buildup of grass, leaves,
• Clean underside of mower
and trash under mower.
housing.
• Too much oil in engine.
* Check oil level.
• WalMng speed too fast.
• Cut at slower walking
speed.
Poor cut - uneven
• Worn, bent or ioose biade. • Replace blade. Tighten
blade bolt.
• Wheel heights uneven.
• Set all wheels at same
height
• Buildup of grass, leaves
• Clean underside of
•
and trash under mower.
mower housing.
Excessive
• Worn, bent or loose blade.
• Replace blade. Tighten
vibration
blade bolt.
• Bent engine crankshaft.
• Contact an authorized
service center.
Starter rope hard
• Engine flywheel brake is on
• Depress control bar to
to puli
when control bar is released.
upper handle before
pulling starter rope.
• Bent engine crankshaft.
• Contact an authorized
service center.
• Blade adapter broken.
• Replace blade adapter.
• Blade dragging in grass.
• Move lawn mower to cut
grass or to hard surface
to start engine.
Grass catcher
• Cutting height too low.
• Raise cutting height.
not failing (if so
• Lift on blade worn off.
• Replace blade.
equipped)
• Catcher not venting air.
• Clean grass catcher.
Hard to push
• Grass is too high or wheel
height is too low.
• Raise cutting height.
• Rear of lawn mower
• Raise rear of lawn mower
housing or blade dragging
housing one (1) setting
in grass.
higher.
• Grass catcher too full.
• Empty grass catcher.
• Handle height position not • Adjust handle height to
right for you.
suit.
17