ProTemp PT-32-TTC - Manual (Page 12)

NEVER LEAVE HEATER UNATTENDED WHILE BURNING OR
WHILE CONNECTED TO A FUEL SOURCE
© 2014, Pinnacle Products International, Inc. Propane Tank Top Heater User’s Manual
®
11
Troubleshooting Guide
Locating Your Serial Number:
Your serial number can be found in the bottom left hand corner of the heater’s instruction hang-tag.
It will begin with the letters “HTT” followed by 8 digits. For Example: HTT12345678. Have your Serial
Number ready before calling customer service at 800-641-6996.
Problem Possible Cause(s) Solution
Unit will not light.
1. Valve on propane cylinder
closed.
2. Propane cylinder empty.
3. Regulator not in (HI) position.
4. Defective regulator
1. Open cylinder valve by turning
COUNTERCLOCKWISE.
2. Refill cylinder.
3. Turn regulator to (HI) position.
4. Replace regulator assembly.
Burner will not stay lit
when gas valve plunger
is released
1. Tip switch activated or
defective.
2. Wire terminal connections
unplugged.
3. Defective thermocouple.
4. Defective MPU.
1. Place heater in upright position
or replace tip switch.
2. Check wiring connections.
3. Replace thermocouple.
4. Replace MPU.
Excessive flames coming
out of burner, not glowing
red. Flames flashback
/ burn inside the mixing
tube.
1. Air inlet holes blocked or
covered.
2. Burner screen damaged.
3. Gap between burner screen
and burner can.
1. Clear obstructions from
2. Replace Burner screen.
3. Replace or repair burner head
assembly.