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Frequently asked questions – KOCASO M836 User Manual

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5. Frequently Asked Questions

1) Is there a software update available for my tablet?

All tablet firm wares are posted on http://www.kocaso.com

2) I downloaded [app name] and now it doesn’t work (properly)?

Android software was initially developed for mobile phones and
some have no support for Android devices with larger screens. Try
to update the software or find a compatible alternative app. This
incompatibility also sometimes occurs with software written for
previous Android versions.

3) How can I manually install an APK file?

By default, it is not possible to manually install APK files. To enable
this you have to enable the setting ‘Unknown sources’. This can be
found in the settings menu -> Security.

4) My battery is only lasting xx hours!

The operating time of the tablet on one battery load depends very
much on the specific tasks that is has to perform. Wi-Fi, Bluetooth
and other wireless communication technologies are known to
consume a lot of energy. Also CPU intensive applications such as
games and HD video clips can use up the energy of the battery fast.
To maximize the duration of your battery, you can optimize the
following settings:
- Choose a low or dynamic screen brightness
- A short press on the power button will directly place the tablet in
standby mode
- Download an ‘App killer’ to clear the memory from previous started
apps
- Disable Wireless devices when not using them
- Remove USB devices (these use power as well)
- Avoid use/charging extremely hot or cold environments

5) Can the tablet charge through USB?

Yes, however it will charge quite slow due to the limited power the
USB port (500mAh) can supply. The charger can supply up to 2A
and will charge much faster.