Troubleshooting tips for digital air inflators, Wall, Incorrect – InnoMax Softside Air User Manual
Page 3: Correct

4. Install the air chambers
with the brass coupling on the bottom of the
chamber. Push the air hose through the slits in the black webbing and cover. The
hose can be pulled through until they are snug inside the foam rail system.
RIGHT
PORT
LEFT
PORT
WALL
POINT
CONTROL
TOWARDS
FOOT
WHEN
FILLING
TO
INFLATE
THE
CORRECT
SIDE OF
THE BED.
PLACE
THE AIR
INFLATOR
UNDER
THE BED
FRAME
WITH
THE
PORTS
FACING
THE
WALL.
5. Place the air inflation unit on
the floor
at the head of the bed
with the air ports facing toward
the wall. If the unit will be used
on a hardwood or tile floor, it is
recommended a towel or other
dampening material be used
under the air inflator to minimize
any vibration or noise. The hand
controls feature extra long cords
with a telephone style clip in
connection. Gently push the
connector into the ports on the
side of the inflator.
Note: Use A Surge Protector To Prevent
Pump Damage.
2
A1
INCORRECT
Black Webbing Running Under Rails
A2
CORRECT
Black Webbing Running Straight Out
From Rails
6. The barrels on the end of the air hoses are designed to attach to the air
port using the patented Sure Lock™ system.
Gently slide the rotating collar of
the barrel onto the port of the inflator and twist the collar clockwise until it locks in
place. This system will ensure a tight seal. Please do
(CONTINUED)
Digital Air Inflators: Only one control operates at a time.
Inflator
Pump Not
Powering Up
1.) Use of a surge protector is recommended.
2.) Make sure the electrical outlet is working and any appropriate light switches are turned on.
3.) Make sure the surge protector is plugged in, reset to operate and that the power switch is turned on.
4.) Unplug the pump from the power supply & plug it back in allowing the system to reboot.
5.) Check the fuse in the back of the pump to see if it is blown.
*If pump is still not working properly, contact authorized dealer for replacement.
1.) The Digital Air Sleep System MUST BE acclimated to room temperature for 24 hours prior
to attempting to operate. Failure to do this may result in the Digital Air Sleep System not
functioning properly.
1.) Unplug the control that is not working and plug it back in making sure it is secure.
2.) If no response, Switch the controls on the pump and try again.
*
If there is still no air coming from the non-working port, contact authorized dealer for
pump replacement.
*
If air is now coming out of the previously non-working port, and the port that was previously
working no longer works, contact authorized dealer for control replacement.
Dual System
Only Fills One
Side
Noise or
Vibration Issue
Caution
1.) A towel placed underneath pump will help to quiet the noise especially if inflator is placed
on wood, tile or linoleum floor.
Control
Readout
Differs
From Time
To Time
1.) The Digital readout on the hand control will vary depending on many external factors such as
changes in temperature or exposure to direct sunlight, seasonal room temperature changes, bed
temperature changes, with or without sleeper, taking the reading while in bed or standing next to the
bed.
2.) Readings may differ when lying in a different position. For example, the digital readout may
differ when laying on your side versus your back or stomach.
3.) The digital readout will fluctuate during inflation and/or deflation. Once the button is released,
briefly touch button once and the control and inflator will synchronize. The reading will then reflect
the realtime pressure setting.
4.) Readouts will differ when there is somebody on the bed versus nobody being on the bed.
This is due to a difference in pressure on the air chamber when a body is in or out of the bed.
To verify realtime readout once you've adjusted bed to your comfort preference and while lying
on the bed in your normal sleep position, briefly touch the firm or soft key and the number should
now represent a realtime readout on the control.
5.) Check readout after laying in bed and again the next morning while still in bed. Then, repeat
one more time the night after without making any changes to the sleeping conditions. Doing so
will indicate whether there is a significant change in the readout.
*If a significant number difference is noticed under consistent circumstances, contact authorized
dealer for assistance.
Pump seems to
operate slow
1.) The amount of padding and overall thickness of the top on your mattress will impact the
ability to feel rapid changes in air pressure settings. This is normal and is not an issue with the
inflator. The support provided by the air chamber & inflator is not compromised by thicker
mattress tops, only the corresponding sensation of change is affected. Foam overlay insert for
chamber(s) may optionally be positioned under chamber(s).
Inflator Keeps
Filling & Won't Stop
Pump Reads High
Without Air Chamber
Attached
Inflator Runs But
No Air Flow Into
Air Chamber(s)
*
Contact authorized dealer for replacement pump.
*
Troubleshooting Tips For Digital Air Inflators
SUGGESTED ACTIONS
ISSUE
5