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Troubleshooting – ASKO D5122 User Manual

Page 22

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22

Customer Care Center

1-800-898-1879

www.askousa.com

Troubleshooting

Problems

Possible

causes

Action

• The spray arms are not
rotating.

• Old dishwasher detergent.
NB! Detergent is a perishable.

• Incorrect dosage of deter-
gent.

• Insufficiently powerful dish-
washing program.

• Incorrect loading of the
dishwasher.

• Glasses and cups have
tipped over during the wash.

• Incorrectly set rinse aid
dispenser.

• Phosphate-free detergent in
combination with hard water.

• Too high a temperature
and/or too much detergent
can cause etching on (crys-
tal) glass. Unfortunately this
cannot be remedied, only
prevented!

The dishes are not clean

Stains or a film on the
china

• Lift off the arms and clean.

• Avoid large packs.

• Dispense according to the
level of water hardness.

• Change to a more inten-
sive program.

• Do not cover china with
large bowls or similar.

• Load the china securely.

• See the chapter on rinse
aid.

• Change detergent.

• Wash (crystal) glass at a
low temperature and dis-
pense dishwasher detergent
with care. Contact the dish-
washer detergent manufac-
turer.

• Use liquid detergents on
fine china.