Samsung PN43D430A3DXZA User Manual

Page 205

background image

English

Issues

Solutions and Explanations

Software Upgrade over the
network fails.

Run Network Test in the Network menu to confirm the connection.

If you have the latest Software (SW) version already installed, SW
upgrade will not proceed.

Others
Purple/green rolling horizontal
bars and buzzing noise from the
TV speakers with Component
cable connection.

Remove the left and right audio connections from the set-top-box. If the
buzzing stops, this indicates that the set-top-box has a grounding issue.
Replace the Component video cables with an HDMI connection.

Plasma TV is making humming
noise.

Plasma TVs typically make a soft humming sound. This is normal. It’s
caused by the electrical charges that are used to create the images on
the screen.

If the humming sound is loud, you may have set the brightness on the TV
too high. Try setting the brightness lower.

You can also have loud humming if the back of your Plasma TV is too
close to a wall or other hard surface. Also, try rerouting your connection
cables.

An improperly installed of wall mount can also create excessive noise.