HP DesignJet 500 User Manual
Page 168

XX12 Replace
The printer detects that the
printhead does not match the
rest of the ink consumable
items.
Ensure that all the ink consumable
items are HP No. 81/83
XX13 Replace
The smart chip inside the
printhead contains incorrect
information. The printer cannot
print with this printhead
Replace printhead(s)
XX14 Replace
The printhead has an internal
electrical failure.
XX15 Replace
XX16 Replace
The printer was printing:
Printhead temperature has
reached an excessive level. It is
possible to continue to print with
this printhead, but it may void
the printhead warranty if you
continue for long periods.
XX17 Replace
XX18 Replace
The printhead smartchip
detects an unsupported
manufacturer.
Status
Numbers
XX ranges
from 00 - 55
Printhead Message
Description
Procedure
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