Store and recycle supplies, Recycle supplies, Ink cartridge storage – HP Officejet Pro X551 Printer series User Manual
Page 87: Hp policy on non-hp ink cartridges, Hp anticounterfeit website

Store and recycle supplies
Recycle supplies
Go to
for full information on recycling, and to order postage-paid labels, envelopes,
and boxes for recycling.
Ink cartridge storage
Do not remove the ink cartridge from its package until you are ready to use it.
HP policy on non-HP ink cartridges
Hewlett-Packard Company cannot recommend the use of non-HP ink cartridges, either new or
remanufactured.
NOTE:
Any damage caused by a non-HP print cartridge is not covered under the HP warranty and
service agreements.
HP anticounterfeit website
Go to
n you install an HP print cartridge and the control-panel
message says the cartridge is used or counterfeit. HP will help to take steps to resolve the problem.
Your ink cartridge might not be a genuine HP ink cartridge if you notice the following:
●
The supplies status page indicates that a used or counterfeit supply is installed.
●
You are experiencing a high number of problems with the ink cartridge.
●
The cartridge does not look like it usually does (for example, the packaging differs from
HP packaging).
ENWW
Manage ink cartridges
73
