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Problem possible causes solutions, Troubleshooting guide – LG LSC27914ST User Manual

Page 26

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26

Problem

Possible causes

Solutions

TEMPERATURE IS

TOO WARM OR

THERE IS

INTERIOR

MOISTURE

BUILDUP

• The doors are opened often.

• The control is not set correctly for the

surrounding conditions.

• A large amount of food has just been

added to the refrigerator or freezer.

• The food is not packaged correctly.

•The doors are not closing completely.

• The weather is humid.

• A self-defrost cycle was completed.

• The air vents are blocked. Cold air

circulates from the freezer to the fresh

food section and back again through air

vents in the wall dividing the two

sections.

• When the door is opened, warm humid air

is allowed into the refrigerator. The more the

door is opened, the faster the humidity builds

up, and the more warm air the refrigerator

must cool. In order to keep the refrigerator

cool, try to get everything you need out of the

refrigerator at once, keep food organized so it

is easy to find and close the door as soon as

the food is removed.

• Refer to the

CONTROL PANEL FEATURES

section. Wait 24 hours for temperatures to

stabilize or even out. If the temperature is too

cold or too warm, adjust the setting one level

at a time.

• Adding food warms the refrigerator. It can

take a few hours for the refrigerator to return

to normal temperature.

• Wrap food tightly and wipe off damp

containers prior to storing in the refrigerator

to avoid moisture accumulation. If necessary,

repackage food according to the guidelines in

the

FOOD STORAGE GUIDE section.

•See “Doors will not close completely”.

• In humid weather, air carries moisture into

refrigerator when doors are opened.

• It is normal for droplets to form on the back

wall after the refrigerator self-defrosts.

• Locate air vents by using your hand to sense

airflow and move all packages that block

vents and restrict airflow. Refer to

ENSURING

PROPER AIR CIRCULATION section for the

location of air vents.

CUBES

PRODUCED BY

ICEMAKER ARE

TOO SMALL

• Water shutoff valve connecting

refrigerator to water line may be

clogged.

• Call a plumber to clear the valve.

ICE HAS BAD

TASTE OR ODOR

• The icemaker was recently installed.

• The ice has been stored for too long.

• The food has not been wrapped tightly

in either compartment.

• The water supply contains minerals

such as sulfur.

• The interior of refrigerator needs

cleaning.

• Ice storage bin needs cleaning.

• Discard first few batches of ice to avoid

discolored or off-flavored ice.

• Throw away old ice and make new supply.

• Rewrap foods since odors may migrate to

the ice if food is not wrapped properly.

• A new filter may need to be installed to

eliminate taste and odor problems.

• See

CARE AND CLEANING section.

• Empty and wash bin. Discard old cubes.

THERE IS WATER

IN THE DEFROST

DRAIN PAN

• The refrigerator is defrosting.

• It is more humid than normal.

• The water will evaporate. It is normal for water

to drip into the defrost pan.

• Expect that the water in the defrost pan will

take longer to evaporate. This is normal when

it is hot or humid.

THE

REFRIGERATOR

SEEMS TO MAKE

TOO MUCH NOISE

• The sounds may be normal for your

refrigerator.

• Refer to the

UNDERSTANDING SOUNDS

YOU MAY HEAR section.

FROST OR ICE

CRYSTALS ON

FROZEN FOOD

• The door is not closing properly.

• The door is opened often.

• See

“Doors will not close completely” above.

• When the door is opened, warm, humid air is

allowed in the freezer resulting in frost.

TROUBLESHOOTING GUIDE

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