Alcatel Carrier Internetworking Solutions Onetouch 155 - Manual (Page 39)

I am unable to send and receive messages
• Check your phone memory as it might be full, if necessary, delete some messages
(see page 36)
• Contact your network operator to check service availability, see parameters (see
page 38)
• Verify the server centre number with your operator
• The server centre may be saturated; try again later
The << - >> icon is displayed
• You are outside the network coverage area
I have already entered 3 incorrect PIN codes
• Contact your network operator to obtain the PUK code (Personal Unblocking
Key)
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I am unable to use the features described in the manual
• Check with your operator to make sure that your subscription includes this
service
• Check to be sure this feature does not require an Alcatel accessory.
When I select a number from my directory, the number is not dialled
• Make sure that you have correctly recorded the number in your file
• Make sure that you have selected the country prefix when calling a foreign country
I am unable to create a file in my directory
• Make sure that your directory is not full; delete some files or save the files in the
product directory
(1)
My callers are unable to leave messages on my voicemail
• Contact your network operator to check service availability
I can’t access my voicemail
• Make sure your operator’s voicemail number is correctly entered in “Call
Services/Voicemail”
• Try later if the network is busy
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(1) OT156 only.
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