Fairbanks Ultegra Health Scale - Manual (Page 7)

Section 3:
Customer / Operator Service
A Introduction
This section describes maintenance procedures that may be easily performed by the
operator. No other adjustments or repairs are to be performed by other than Fairbanks
Trained Service personnel.
B. Cleaning
Wipe the scale assembly with a damp cloth. Do not spray cleaners onto scale or
washdown with water or allow water or liquids to drip onto scale.
C. Troubleshooting
In the event the scale does not function properly, check the following before contacting service:
Problem Possible Source / Remedy
No Display Power OFF, plug disconnected, power cord damage,
faulty outlet.
Unplug then plug in the power cord to reset the program.
Incorrect Weight Check platform for binding or rubbing, reposition scale so all
sides are clear, nothing jammed around edges. Ensure
correct UNITS are displayed (lb or kg). Remove load, press
the ZERO key to set the scale to '0.0' then recheck.
ZERO command does Motion on receiver. Remove source of motion, be certain
NOT reset zero platform is empty. Ensure that the platform is empty.
Check platform for binding or rubbing, reposition scale so all
sides are clear.
No RS232 Output Scale does not have power. Apply power and recheck RS232
output and power input cable disconnects for damaged.
Check that both connectors are securely fastened. Test the
computer port for conflicts.
Display Locked or First disconnect, then reconnect the power cord to reset the
Inoperative program. Check the display cable and plug connection.
Display Indicates Weight on the platform exceeds 600 pounds. Remove load.
"HiCAP"
Display Indicates Reposition load so the weight is in the center instead of
"HiLdX " over one corner.
Display Indicates Check platform for binding or rubbing, reposition scale
"LoLdX" so all sides are clear.
Note: If the above remedies do NOT effect satisfactory operation, please call for service.
08/08 7 50735 Rev. 6