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Impulse PCLS-DIAGAW10 User Manual

Diaganywhere, Remote maintenance software features, Introduction

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Automation Software

DiagAnywhere

Remote Maintenance Software

Features

Remote Monitor Function
Remote Control Function
Remote Screen Snapshot
Remote Screen Recording
File Transfer Function
Windows-based Authentication
Favorite Devices Grouping Function







Introduction

The “DiagAnywhere”, an abbreviation of “Diagnose Anywhere”, is remote maintenance
software for remotely monitoring and controlling Advantech TPC, UNO and ADAM devices
with Windows-based operating systems. Currently, the DiagAnywhere includes the utility
on client side and the server on the target devices. The supported platforms include
Windows XP, Windows XP Embedded, Windows CE.NET 4.2, and Windows CE 5.0. This
useful software can help users to achieve major remote maintenance tasks including remote
monitoring and control, remote screen snapshot and recording, file upload and download.
Windows-based authentication is also supported for security concern.

Remote Monitoring and Control

DiagAnywhere can monitor up to 16 target devices simultaneously. The total refresh rate
of the screens can be optimized manually. The other supported functions including remote
control function can be operated under only one target device is selected.

Remote Screen Snapshot and Recording

The remote screen snapshot function and remote screen recording function can be
utilized for recording the important screen snapshots so the major symptoms of the target
device can be analyzed efficiently. These functions are very helpful to the communication
between field operators and technical support engineers when they need to investigate
the problem remotely.

File Upload and Download

Remote maintenance always needs the functions of uploading files to and downloading
files from target devices. DiagAnywhere adopts popular user interfaces of FTP client so
users can operate the upload and download function easily.

Windows Based Authentication

DiagAnywhere adopts Windows-based authentication which comes with Windows
operating system. Only the account of administrator can logon to the target devices. For
security consideration, the server can accept only one connection from the client utility
at a time and other connection will be rejected if there is a connection alive.

Favorite Devices Grouping Function

The selected target devices can be grouped under favorite groups. This function can help
users to organize the device groups and save the maintenance time.

Monitoring 16 Target Devices

Controlling Target Devices

Remote Screen Snapshot

Remote Screen Recording

File Transfer

System Requirements

CPU

Intel Pentium processor 200 MHz or higher

RAM

128 MB memory (Minimum)

Disk Space

5 MB (Minimum)

Display

VGA resolution or higher

OS

Microsoft Windows 98, SE, Windows 4.0 (SP6 above),
Windows 2000/XP

Win32 platform

Microsoft .NET Framework installed 1.1 or Higher

WinCE platform

Microsoft .NET Compact Framework installed

Product Supported

ADAM with Windows OS, UNO, TPC, APAX, AMAX

Ordering Information

PCLS-DIAGAW10

Remote Maintenance Software







Device Grouping

Windows-based Authentication