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Trouble-shooting guide – Walker W1100 User Manual

Page 22

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W-1100 Clarity Extra

22

TROUBLE-SHOOTING GUIDE

Compatibility

•␣ Clarity Phones Are

Compatible With Digital

PBX Systems

—If a standard, single line phone works,

your clarity phone should also work.

•␣ Clarity Phones Are Not

Compatible With Key Systems

Or AT&T PBX Systems

—These units have a large electronic box
controlling many phones as one unit.
These types of units may be found in
office buildings and some retirement
homes, nursing homes and condos.

Ringer Volume Problem

•␣ Unable To Hear Phone Ringer

—Make sure the ringer volume is not set
to OFF.

—Slide the volume adjustment switch to
the large dot and the pitch adjustment
switch to the small dot. This will cause the
ringer to sound at its loudest and lowest
frequency. Typically, low frequencies are
easier for people with hearing loss to
detect.

—Consider purchasing a variable pitch
auxiliary ringer such as the Walker WR-
100. These devices are exceptionally loud
and can be plugged into any phone outlet
in your home.

Interference Problems

•␣ User Hears Radio Or CB

Transmissions Over The Phone

—Contact your local phone company to

have your telephone line checked. A Radio
Frequency Interference (RFI) filter may be
put on the line to minimize this problem.

If you have any telephone service prob-
lems, first make sure you have followed all
of the installation procedures outlined in
this user’s guide. Then try to determine if
the source of the problem is the Walker
Clarity itself or your phone service. To do
this, disconnect the Walker Clarity and
plug in your standard telephone. If the
trouble persists with the standard tele-
phone, inform your telephone company. If
the trouble is related to only the Walker
Clarity, review the installation procedures
and the troubleshooting guide before
referring to the Limited Warranty stated
later in this user guide.