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Product specifications error codes troubleshooting – Winix WDH 851 User Manual

Page 6

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10

11

Specification

Remark

24-Hour Period

5% Increments

320g/280g

High/Low
400x668x338mm

Classification

36°F-99°F

12V DC

0.25 in X 18 ft

(6.35 X 5,486 mm)

WDH 871

AC 115V/60(Hz)

70 Pints

Electronic

35-70%

3,6,12 Hr

2 Stage

47.8 lbs

(21.7Kg)

15.75X26.3X13.31 in

R-410A / 11.29 OZ

36°F-99°F

0.25 in X 18 ft

(6.35 X 5,486 mm)

12V DC

WDH 851

AC 115V/60(Hz)

50 Pints

Electronic

35-70%

3,6,12 Hr

46.7 lbs

(21.2Kg)

15.75X26.3X13.31 in

2 Stage

R-410A / 9.88 OZ

Model
Power Supply
Moisture Capacity
Control Type
Refrigerant
Humidity Setting
Cycle Run Time
Fan Motor Speed
Dimensions

Net Weight

Operating Temp.
Drain Pump

Pump Drain Hose

Recommended

Room Size

Winix dehumidifiers are suitable for use in large

basements to small rooms.

Error

Code

Error Type

Possible Causes Corrective Actions

E3

Pump Drain

1. Improper

bucket

installation.

2. Blockage to

drain hose

system.

3. Back flow of

water through

pump drain

hose.

4. Improper pump

drain hose

installation.

5. Faulty drain

pump.

1. Unplug the dehumidifier.

2. Remove the bucket.

3. Check to make sure that there is nothing

blocking the connection at the base of the

pump or the bucket.

4. Reinstall the bucket, taking care that it is

installed properly.

5. Check to make sure that the pump drain

hose is not crimped or blocked.

6. Check to make sure that the pump drain

hose is not both under water and sitting at

a height above the dehumidifier – this can

cause a “back flow” of water from the hose

to the dehumidifier.

7. Remove and reinstall the pump drain hose,

taking care that the pump drain hose is

installed properly.

8. Plug the dehumidifier in and restart

PRODUCT SPECIFICATIONS

ERROR CODES

TROUBLESHOOTING

Before calling for service, try the suggestions below to see whether you can solve your

problem without outside help.

PROBLEMS

CHECK POINT SOLUTIONS

Dehumidifier does not

work when pressing

the POWER ON

button.

Is the power cord plugged into

a grounded 3-prong outlet?

Is BUCKET FULL light on?
Does BUCKET FULL light

appear after emptying the

water bucket?

Plug the power cord securely into a

grounded 3-prong outlet.
Empty the water bucket and

re-install.
Check the float switch to make sure

it is free and not obstructed.

Dehumidifier is running,

but not drawing any

water

Is the compressor running as

well as the fan?
Is there frost on the coils?
Is the season late fall, winter,

or early spring?

The unit may be in the defrost

mode. The fan is running but not the

compressor. The unit will return to

dehumidification
Generally when temperatures drop

outside during colder seasons,

humidity levels drop causing the

amount of moisture in the air to be

minimal. This will result in the unit

not drawing as much water as it does

during warmer seasons.

automatically.

Loud noise and/

or vibration during

operation.

Is the unit on a level surface? Move the unit to a level surface.

Sounds.

Sounds like flowing water

during and after operation.
It makes a pinging sound.

This is the normal sound of the

refrigerant flowing through the coils.
Normal sound of expansion and

contraction caused by temperature

changes.

Low airflow out of

machine.

Are the filters and grills dirty? Clean the FRONT GRILL and AIR

FILTER.

Water does not drain

through garden hose.

Check the DRAIN CON-

NECTOR making sure it is

installed securely.
Check the garden hose for

tangles or folds.

Re-install it according to this manual.

Flatten the hose or remove block-

age.

Water does not drain

through pump drain

hose.

Check the connecting hose

for tangles or folds.

Does pump display light

appear?

Re-install drain hose according to

this manual.
Flatten the hose or remove blockage.
Turn on the pump.

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