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Troubleshooting – Planet Technology PL-101E User Manual

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6. Troubleshooting

The power LED does not light up after I installed the PL101E/U device?

A: Unplug the UTP category 5 from the computer. Unplug the power cord from the

power outlet. Then repeat the hardware installation process. Make sure the power
outlet is working properly.

The Link LED does not light up on PL-101E/U.

A: When the Ethernet port detects a LAN connection, the Link LED will light up. Check

the Ethernet adapter on your computer to see if the connection and adapter are
working properly. If you connect PL-101E/U to your computer with crossover UTP
category 5 cable, depress the Uplink button.

I cannot connect to other computers on my powerline network or to the Internet.

A: Make sure the IP address and TCP/IP protocol are set up correctly for all the

powerline networked computers.

Do the PL-101E/U device cause interference with other home networking or

products?

A: No. PL-101E/U can co-exist with phoneline and wireless networking technologies.

PL-101E/U operates in a different frequency band than powerline control and
co-exists with technologies such as X-10, CEBus and LONworks.

How do the PL-101E/U devices handle signal interference between two adjacent

homes? How is eavesdropping prevented?

A: PL-101E/U 56-bit DES security encryption to ensure network separation between

homes. To enable 56-bit DES security encryption on PL-101E/U, you must run the
security configuration utility on each and every PL-101E/U.

How does PL-101E/U handle node address on the network?

A: PL-101E/U adheres to standard Ethernet addressing protocols using destination

and source MAC address.


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