Krups Espresso Vivo - Manual (Page 14)

Under normal conditions you do not need to
decalcify your “Espresso Vivo”. However, in
areas where there is hard water or if you
use your machine very frequently we
recommend decalcifying. You will know
when such a cleaning is necessary by an
obvious slow down in the brewing time.
is widely available and can be
purchased through KRUPS Consumer
Service Department.
How To Decalcify
n Before beginning, it is necessary to
remove the strainer from the brewing
head (see figure 23).
This can be done using a flat head screw
driver.
Remove the water reservoir and fill it with
luke warm water. Dissolve the decalcifying
solution into the water reservoir. Replace
the water reservoir.
Place a cup underneath the brewing spout.
Set the pump switch to the position.
Stop between each cup and empty it as it
becomes full. Proceed with this until all of
the water has run through the machine.
Allow the appliance to cool for
minutes when done.
To eliminate traces of the decalcifying
solution, fill the water reservoir with fresh,
cold water.
Continue this process until there is no more
water in the reservoir.
Problem:
Coffee leaking from filter holder.
Cause:
n Filter holder not properly inserted in the
machine.
n Filter holder not pushed in as far as it
will go.
No elasticity in the brewing head seal.
(This may happen after a long period of
use). This part can be ordered through
KRUPS Consumer Service Department.
If the seal has lost its elasticity, it must be
replaced with a new one. Allow the
appliance to cool down and then unscrew
the sieve from the brewing head.
Remove the seal carefully from the
brewing head using a screw driver.
Place the new seal onto the machine and
then place the flattened side of the sieve
back into brewing head.
Problem:
Pump makes loud noise.
Cause:
No water in the water reservoir.
n Old or dry coffee is being used, water
cannot properly flow through the coffee.
Problem:
Coffee does not come out of filter holder.
Cause:
No water in the water reservoir.
n Water reservoir not inserted correctly.
n Filter blocked because the coffee mixture
is too fine or has been tamped too hard.
Machine needs to be decalcified.
Problem:
Espresso has no “Crema”.
Cause:
n Old or dried out coffee being used.
n Coffee not suitable for espresso.
Coffee ground too coarsely.
n Too little coffee in the filter or not
properly tamped.
Problem:
Not enough froth when frothing milk.
Cause:
n Steam nozzle is clogged.
n Milk is not fresh.
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