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Solving common problems – Samsung AS24A1(A2)QE/B User Manual

Page 20

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Explanation/Solution

Check that the breaker used for the air conditioner is switched on.

Check that the OPERATION indicator on the indoor unit is on;

if necessary press (On/Off) on the remote control.

Check whether the TIMER indicator on the indoor unit is switched on.

If so:
- Wait until the switch-on time is reached and the air conditioner starts

up automatically

- Cancel the timer (see page 17 for further details)

Check that there are no obstacles between you and the indoor unit.

Check the remote control batteries.

Check that you are close enough to the indoor unit (seven metres/

yards or less).

Check that you are pointing the remote control at the infrared sensor

in the middle of the indoor unit.

Replace the remote control batteries if necessary.

Check that the correct operating mode has been selected ( , ).

The room temperature may be too low.

Dust may be blocking the air filter guard; refer to page 19 for cleaning

instructions.

Check that there is no obstacle in front of the outdoor unit.

Check that the operating mode is set to or ; in the mode,
the fan speed changes automatically and in the mode, it is set to
AUTO.

Check that the air conditioner has been switched on; if necessary,

press (On/Off) on the remote control.

Check that you have set the clock to the right time; see page 8.

Check that the timer has been programmed correctly; see page 15.

Air the room.

Problem

The air conditioner does not
operate at all

The air conditioner does not
operate with the remote control

No beep is heard when you press

(On/Off) on the remote control

The air conditioner does not cool

The fan speed does not change
when you press the button

The air flow direction does not
change when you press the

button

The timer is not correctly triggered

Odours are permeated in the room
during air conditioning

Solving Common Problems

Before contacting the after-sales service, perform the following simple checks.
They may save you the time and expense of an unnecessary call.

E-

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