Reception and copying problems – Sharp UX-B30 User Manual
Page 103

Problems and Solutions
99
9. T
roub
le-
shooting
Reception and copying problems
Problem
Solution
The power is on, but no 
reception takes place.
• Make sure that the telephone line cord is plugged into
the TEL. LINE socket, and not the TEL. SET socket.
The printing paper comes 
out blank when you try to 
receive a document.
• Make sure that the document is loaded properly in the
feeder of the transmitting machine. Make a copy or 
print a report to confirm the printing ability of your 
machine.
Print quality is poor.
• The print cartridge may need alignment or cleaning.
See page 92.
The received document is 
faint.
• Ask the other party to send higher contrast
documents.
• The print cartridge may need replacement. Make a
copy or print a report to check your machine’s printing 
ability.
Received images are 
distorted.
• Noise on the telephone line may cause distortion.
Have the other party try sending the document again.
• Make a copy or print a report on your fax machine. If
the copy or report is also distorted, your fax machine 
may need service.
The quality of copies is 
poor and/or dark vertical 
lines appear.
• Any dirt or material on the scanning glass will cause
spots to appear on copies and transmitted faxes. 
Clean the scanning glass as explained on page 89.
all.book Page 99 Tuesday, June 1, 2004 4:24 PM
