Reception and copying problems – Sharp UX-D50 User Manual
Page 128

Problems and Solutions
126
Reception and copying problems
Problem
Solution
The power is on, but no 
reception takes place.
• Make sure that the telephone line cord is plugged
into the TEL. LINE socket, and not the TEL. SET 
socket.
The printing paper comes 
out blank when you try to 
receive a document.
• Make sure that the document is loaded properly in
the feeder of the transmitting machine. Make a 
copy or print a report to confirm the printing ability 
of your machine.
General print quality is 
poor.
• It is important to select a paper that is appropriate
for the thermal transfer printer in your fax. We 
recommend using laser quality paper that has a 
very smooth finish. Copier paper will work, but it 
sometimes tends to yield a lighter print quality.
The received document is 
faint.
• Ask the other party to send higher contrast
documents. If the contrast is still too low, your fax 
machine may need service. Make a copy or print a 
report to check your machine’s printing ability.
Received images are 
distorted.
• Noise on the telephone line may cause distortion.
Have the other party try sending the document 
again.
• The print head may be dirty. See Print head on
page 119.
• Make a copy or print a report on your fax machine.
If the copy or report is also distorted, your fax 
machine may need service.
A received document or 
copy prints out in strips.
• Make sure the operation panel is completely closed
(press down on both sides of the panel).
The quality of copies is 
poor and/or dark vertical 
lines appear.
• Any dirt or material on the scanning glass will
cause spots to appear on copies and transmitted 
faxes. Clean the scanning glass as explained on 
page 120.
all.book Page 126 Monday, September 1, 2003 3:46 PM
