Sony PP-A2780 - Manual (Page 93)

Additional Information 93 US
Additional Information
Symptom
The caller’s name and/or
phone number does not appear
on the display.
The caller’s name and/or
phone number does not appear
on the display during call
waiting.
You cannot dial the number
from the Caller ID list.
The memory match function
does not work.
The CHARGE lamp on the
charger does not light up when
you place the cordless handset
to charge.
The battery duration is short.
Remedy
• Make sure you have subscribed to Caller ID service.
• Caller ID service may not work when the phone is
connected to a Private Branch Exchange (PBX).
• The call is made through company which does not
offer Caller ID service. “UNKNOWN NUMBER/
NAME/CALLER” will appear on the display.
• The call was “blocked.” “BLOCKED NUMBER/
NAME/CALL” will appear on the display.
• You have answered the call while “ ** RINGING **”
was displayed. Please answer the call after the second
ringer sound.
• Make sure you have subscribed to “Caller ID with call
waiting” service (page 85).
• Make sure nobody is talking with another phone on
the same telephone line.
• Make sure you entered your area code correctly
(page 17).
• You may need to change the number of digits of the
phone number (page 83).
• This function may not work when the phone is
connected to a Private Branch Exchange (PBX).
• If the call is from an office which uses multiple lines,
the phone number may not match the number you
put in the memory.
• If you have stored phone number with an outside line
access digit in the Phone Directory because the phone
is connected to a Private Branch Exchange (PBX), the
phone number will not match the Caller ID data.
• If you have stored phone number of less than 7 digits
in the Phone Directory, the phone number will not
match the Caller ID data.
• Wipe the charge terminals of the charger and the
cordless handset with a soft cloth for better contact of
the charge terminals.
• Make sure the cordless handset is placed on the
charger properly.
• Make sure the cordless handset is placed on the
charger with front side facing forward.
• Use only the supplied AC-T127 AC power adaptor.
• The battery pack was charged less than 12 hours (due
to power failure, etc.).
• The usage life of the battery has expired and needs
replacement.
• Use only the supplied AC-T127 AC power adaptor.
Power source/battery
Caller ID
continued