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Before you call for service – Sony KB-6525P User Manual

Page 20

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20

Please check the following before calling for service. It may save you time and expense.

prObleM

pOssible Cause

sOlutiOn

1

Part or all of Micro-

wave Drawer does not

operate.

Power cord of Microwave Drawer is not com-

pletely connected to the electrical outlet.

Power outage.

Fuse/circuit breaker at home doesn’t work.

Microwave Drawer is in Demo Mode.

Make sure the power cord is tightly connected

to the outlet.

Check house lights to be sure. Call your local

electric company for service.

Replace the fuse or reset the circuit breaker.

See page 18 for how to cancel Demo Mode.

2

Food in Microwave

Drawer is not heated.

No power to the appliance.

Drawer controls improperly set.

Drawer is in Demo Mode.

See SOLUTION for PROBLEM 1.

Check if the controls have been properly set.

See page 18.

3

Microwave Drawer

light does not work.

Light bulb is loose or burned out.

Call for service.

4

Touch controls will not

operate.

Control Lock is on.

See page 17 to unlock.

5

Display flashes.

Power failure.

Press Clear pad and reset the clock. If the

Microwave Drawer was in use, you must reset

the cooking function.

6

Steam from the vent

During microwaving, steam may come from

the right side of the vent.

beFOre yOu Call FOr serviCe