Before you call for service – Sony KB-6525P User Manual
Page 20
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20
Please check the following before calling for service. It may save you time and expense.
prObleM
pOssible Cause
sOlutiOn
1
Part or all of Micro-
wave Drawer does not
operate.
Power cord of Microwave Drawer is not com-
•
pletely connected to the electrical outlet.
Power outage.
•
Fuse/circuit breaker at home doesn’t work.
•
Microwave Drawer is in Demo Mode.
•
Make sure the power cord is tightly connected
•
to the outlet.
Check house lights to be sure. Call your local
•
electric company for service.
Replace the fuse or reset the circuit breaker.
•
See page 18 for how to cancel Demo Mode.
•
2
Food in Microwave
Drawer is not heated.
No power to the appliance.
•
Drawer controls improperly set.
•
Drawer is in Demo Mode.
•
See SOLUTION for PROBLEM 1.
•
Check if the controls have been properly set.
•
See page 18.
•
3
Microwave Drawer
light does not work.
Light bulb is loose or burned out.
•
Call for service.
•
4
Touch controls will not
operate.
Control Lock is on.
•
See page 17 to unlock.
•
5
Display flashes.
Power failure.
•
Press Clear pad and reset the clock. If the
•
Microwave Drawer was in use, you must reset
the cooking function.
6
Steam from the vent
During microwaving, steam may come from
•
the right side of the vent.
beFOre yOu Call FOr serviCe