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Troubleshooting – Insignia NS-HT51 User Manual

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Insignia NS-HT51 5.1 Home Theater Speaker Package

www.insignia-products.com

Troubleshooting

After you have set up your new speakers, they should give you years
of listening enjoyment with your favorite movies and music. However,
if you should experience a problem with your speakers, try these
troubleshooting steps to help diagnose and fix the problem.

Problem

Solution

Subwoofer makes loud noises
when power is turned on.

• Muting circuit is defective. Return for repair.

Subwoofer has no output, and
Status LED is off.

• Line cord is not plugged in.
• Line fuse is blown. Unplug the line cord from the

wall outlet, then check the fuse.

• Internal fuse is blown. Return for repair.

Subwoofer has no output, and
Status LED is red.

• No signal is reaching the subwoofer. Check the

connections from the receiver or preamplifier.

• The power switch is off. Move switch to Standby

or On.

Subwoofer has no output, and
Status LED is green.

• Audio signal is present, but input level control is

set at the minimum.

Subwoofer has little output.

• Input level control is set too low.
• If using high-level inputs, right and left channels

are connected out of phase. Check the wiring.

Subwoofer output is distorted
at high volume.

• Volume of the subwoofer is too high, causing the

amplifier to be overdriven. Reduce the input level
control.

• The signal from the receiver, amplifier, or

preamplifier is distorted from being overdriven.
Reduce the main system volume or bass tone
control.

• Subwoofer electronics are defective. Return for

repair.

Subwoofer output is distorted
at low volume.

• The signal from the receiver, amplifier, or

preamplifier is distorted from defective
electronics.

• The signal connecting wires to the subwoofer

are shorted. Check the wiring.

• Subwoofer electronics are defective. Return for

repair.

Subwoofer emits a hum or
buzzing noises.

• Grounding problem or ground loop condition.

Check the wiring.

• Isolate the problem by removing all connecting

cables and turning up the subwoofer input level
control. If noise is still present, subwoofer
electronics are defective. Return for repair.

NS-HT51.fm Page 11 Thursday, March 6, 2008 6:46 AM