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Troubleshooting tips, Before you call for service – GE GNSV70FBL User Manual

Page 16

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16

Before you call for service…

Problem

Possible Causes

What To Do

Water contains tiny

New filter canisters contain

Turn on the filtered water faucet and allow these harmless carbon

black particles

activated carbon, which is a

particles to purge from the canisters. Turn off the faucet when the

harmless black powder.

water is clear.

Water has air bubbles

Air in system after installation.

Will go away after water runs for a while.

and is cloudy

Indicator light on the

Six months usage has occurred.

Replace both filter canisters and battery in the faucet base.

faucet base is flashing

This is the maximum life of
the filter canisters.

Indicator light on the

Normal operation.

Does not blink until 6 months of operation has passed.

faucet base is not blinking

Battery may need to be replaced.

Normally the light is not on. The light blinks every 30 seconds to

indicate a filter change is needed. This occurs about every 6 months.

Replace battery. Indicator light will blink rapidly 5 times to indicate

proper installation and operation.

Indicator light on the

Battery may need to be

Observe orientation markings on the holder and install correctly.

faucet base is not

replaced or it may have been

Replace battery if it is old.

working when new

installed incorrectly.

battery is installed

Chlorine taste and/or

The filter canisters are no

Replace the filter canisters.

odor in the product water

longer removing chlorine
from the water supply.

Water dispenses

The filters have been installed

A six-month change-out period is recommended. Replace both

very slowly

for too long.

filter canisters.

The filter canisters have

High sediment levels can cause premature clogging. Replace both

become clogged.

filter canisters.

Fittings are leaking

Tubing may not be installed

Fully follow the installation instructions and be sure the tubing is

properly.

installed to the proper depth.

No water dispensing

Shut off valve may be

Open the shut off valve.

from system

turned off.

Filter canisters not fully

Fully follow the filter replacement instructions.

installed.

Troubleshooting Tips
Save time and money! Review the chart below
first and you may not need to call for service.