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Philips HD7810 User Manual

Page 18

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Problem

Solution

The SENSEO

®

coffee

machine brews only a small

quantity of coffee or no

coffee at all when it is used

for the first time.

You have not flushed the machine properly before first use. As a result,

the boiler is not or not completely filled. Flush the machine properly (see

chapter ‘Preparing the machine for use’) before you brew another cup of

coffee.

The lid cannot be closed

properly.

Perhaps a used coffee pod is sticking to the water distribution disc. If this is

the case, remove the used pod.

The machine has been

stored in a room that was

not frost-free.

Contact the Philips Consumer Care Centre in your country.

The SENSEO

®

coffee is

not strong enough.

Make sure that:

you have used the correct number of pods and have pressed the right

button. Use 1 pod in combination with the 1-cup pod holder ° and the

1-cup button °. Use 2 pods in combination with the 2-cup pod holder
°°

and the 2-cup button °°;

you have placed the coffee pod(s) properly in the centre of the pod

holder, to prevent water from escaping along the edge of the pod(s).

When you use two coffee pods on top of each other, make sure that the

convex sides of both pods point downwards and press the pods lightly

into the pod holder;
you have not used the same pod twice by accident;
the coffee in the pod is evenly distributed;
If you prefer a more robust flavour, SENSEO

®

coffee pods with a stronger

blend are available.

The SENSEO

®

coffee is

too strong.

If you prefer a milder flavour, SENSEO

®

coffee pods with a milder blend

are available.

The coffee is not hot

enough.

Do not use cups that are too large, as they cause the coffee to get cold

more quickly. When you use cups, make sure they have a capacity of

150ml. When you use a mug, make sure it has a capacity of 280ml.

Water and steam have

leaked from the bottom of

the appliance in a fast way.

Your SENSEO

®

machine has a technical malfunction and has drained all

water for safety reasons. The machine is blocked and does not function

anymore. For assistance, please visit our website www.senseo.com or take

the machine to a Philips service centre.

EnglisH

18

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