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Noises wi-fi – LG Studio 30 Inch Smart Double Electric Wall Oven Owners Guide User Manual

Page 58

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58

TROUBLESHOOTING

Noises

Wi-Fi

Problem

Possible Cause & Solution

“Crackling” or

“popping” sound

This is the sound of the metal heating and cooling during both the cooking and Self

Clean functions.

• This is normal.

Fan noise

A convection fan may automatically turn on and off.

• This is normal.

Problem

Possible Cause & Solution

Trouble connecting

appliance and

smartphone to Wi-Fi

network

The password for the Wi-Fi network was entered incorrectly.

• Delete your home Wi-Fi network and begin the registration process again.

Mobile data for your smartphone is turned on.

• Turn off the Mobile data on your smartphone before registering the appliance.

The wireless network name (SSID) is set incorrectly.

• The wireless network name (SSID) should be a combination of English letters and

numbers. (Do not use special characters.)

The router frequency is not 2.4 GHz.

• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and

connect the appliance to the wireless router. To check the router frequency, check with

your Internet service provider or the router manufacturer.

The distance between the appliance and the router is too far.

• If the appliance is too far from the router, the signal may be weak and the connection may

not be configured correctly. Move the router closer to the appliance or purchase and

install a Wi-Fi repeater.

During Wi-Fi setup, the app is requesting a password to connect to the product (on

certain phones).

• Locate the network name which starts with "LG" under Settings > Networks. Note the last

part of the network name.
- If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
- If the network name looks like LGE_Appliance_XXXX, enter XXXX twice as your password.
For example, if the network name appears as LGE_Appliance_8b92, then you would enter

8b928b92 as your password. In this instance, the password is case sensitive and the last 4

characters are unique to your appliance.

œš†”ˆ•U‰––’U‰––’GGwˆŽŒG\_GGm™‹ˆ SGqœ“ GYZSGYWYXGGZaY^Gwt