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Unable to connect to the xmedia server – Grass Valley Vertigo XG Integration v.2.6 User Manual

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Vertigo XG & iTX Integration

User Manual

Unable to connect to the Xmedia Server?

Each time the VertigoXG Viewer is opened, it verifies the connection to the Xmedia Server.
An error message appears if the VertigoXG Viewer is unable to connect to the Xmedia
Server.

To verify the current server settings:

1 Right-click the blue upper menu bar and select Change Settings.

The Settings window appears and displays the current settings.

• If the server settings are correct, verify that the Xmedia Server or network are

working properly.

• If the server settings are incorrect, edit the required fields and click OK.

A message informs you that you must restart the client for the server settings
changes to take effect.

Close the VertigoXG Viewer and then reopen it.

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