Monster NCredible NPulse Over-Ear Headphones by Monster - Manual (Page 2)

© 2011 Monster, LLC
rm 855629
of purchase or receipt, then the Warranty Period commences
three (3) months after the date when the Product left Monster’s
or its factory as evidenced by Monster’s records. The Warranty
Period ends after the time defined in the Specifications Table
has expired or after You have transferred ownership of the
Product, whichever occurs earlier. Also, You must call Monster
and obtain a Return Authorization Number (as described under
“How to Make a Claim”) within two (2) months after You discover
a Product Defect (or should have discovered it, if such Product
Defect was obvious).
“You” means the first individual person that purchased the
Product in its original packaging from an Authorized Dealer.
This Limited Warranty does not apply to persons or entities that
bought the Product (i) in used or unpackaged form, (ii) for resale,
lease or other commercial use, or (iii) from someone other than
an Authorized Dealer.
SCOPE OF THIS LIMITED WARRANTY
PRODUCTS. If a Product contained a Product Defect when You
bought it from an Authorized Dealer and Monster receives a
Formal Warranty Claim from You within two (2) months after
You discover such Product Defect (or should have discovered it,
if such Product Defect was obvious) and before the end of the
Warranty Period for Product Defects applicable to the affected
Product, then Monster will provide You with one of the following
remedies: Monster will (1) repair or, at Monster’s sole discretion,
replace the Product, or (2) refund to You the purchase price You
paid to the Authorized Dealer for the affected Product if repair
or replacement is not commercially practicable or cannot
be timely made. NOTE: MONSTER DOES NOT ASSUME ANY
LIABILITY FOR ANY INCIDENTAL, CONSEQUENTIAL OR INDIRECT
DAMAGES UNDER THIS LIMITED WARRANTY.
GENERAL PROVISIONS
CHOiCE OF LAW/JURISDICTiON. This Limited Warranty and
any disputes arising out of or in connection with this Limited
Warranty (“Disputes”) shall be governed by the laws of the
jurisdiction where you bought the Product.
OTHER RIGHTS. THIS LIMITED WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS, WHICH VARY FROM JURISDICTION TO
JURISDICTION, AND WHICH SHALL NOT BE AFFECTED BY THIS
LIMITED WARRANTY. THIS WARRANTY EXTENDS ONLY TO YOU
AND CANNOT BE TRANSFERRED OR ASSIGNED. If any provision
of this Limited Warranty is unlawful, void or unenforceable, that
provision shall be deemed severable and shall not affect any
remaining provisions. In case of any inconsistency between the
English and other versions of this Limited Warranty, the English
version shall prevail.
REGISTRATION. Please register Your Product at www.
monstercable.com. Failure to register will not diminish Your
warranty rights
SPECIFICATIONS TABLE
Product Model Warranty Period for headphone
NC MH NPU OE CTU One (1) year
FORMAL WARRANTY CLAIM
HOW TO MAKE A CLAIM. In the event damage has occurred to
Products, You must follow these instructions: (1) Call Monster
within two (2) months after You discover a Product Defect (or
should have discovered it, if such Product Defect was obvious);
(2) Give a detailed explanation of how the damage occurred;
(3) Obtain a Return Authorization Number; (4) Upon receipt
of a claim form (which may be sent to You after You filed Your
Formal Warranty Claim), fill out the claim form entirely; (5)
Return the Products, shipping prepaid by You (to be refunded
if You are entitled to a remedy under the Scope of this Limited
Warranty), to Monster for verification of damage, along with a
copy of Your original sales receipts and proof of purchase (UPC
label or packing slip) for such Products, the completed claim
form, and printed Return Authorization Number on the outside
of the return package (the claim form will include instructions
for return).
TELEPHONE NUMBERS. If You bought the Product in the
United States, Latin America (Mexico 011-882-800-8989), or Asia
Pacific (China 400-820-8973), contact Monster Cable Products,
Inc. (455 Valley Drive, Brisbane, CA 94005) at 1 877 800-8989. If
You bought the Product anywhere else, contact Monster Cable
International Ltd., Ballymaley Business Park, Ennis, Co. Clare,
Ireland. You can write or use one of the following telephone
numbers: Canada 866-348-4171, Ireland 353 65 68 69 354,
Austria 0800296482, Belgium 0800-79201,Czech Republic
800-142471, Denmark 8088-2128, Finland 800-112768,
France 0800-918201, Germany 0800-1819388, Greece
00800-353-12008, Italy 800-871-479, Netherlands
0800-0228919, Norway 800-10906, Russia 810-800-20051353,
Spain 900-982-909, Sweden 020-792650, Switzerland
0800834659, United Kingdom 0800-0569520.
FURTHER PROCEEDINGS. Monster will determine whether a
Product Defect existed. Monster may, at its discretion, direct
You to obtain a repair estimate at a service center. If a repair
estimate is required, You will be instructed on how to properly
submit the estimate and the resulting invoice to Monster for
payment. Any fees for repairs may be negotiated by Monster.
TIMING. If You bring a Formal Warranty Claim and fully comply
with all terms and conditions of this Limited Warranty, Monster
will use its best efforts to provide You with a remedy within
thirty (30) days after receipt of Your Formal Warranty Claim (if
You reside in the United States – forty-five (45) days if You reside
elsewhere), unless obstacles outside Monster’s control delay
the process.
©2010 Monster, LLC
Monster Technology International, Ltd
rm 855538
manual & warranty
“Product” means a Product (i) that is listed in the Specifications
Table below, (ii) that You bought from an Authorized Dealer
new and in its original packaging, and (iii) whose serial number,
if any, has not been removed, altered, or defaced.
“Product Defect” means an inadequacy of the Product that
existed at the time when You received the Product from an
Authorized Dealer and that causes a failure of the Product
to perform in accordance with Monster’s documentation
accompanying the Product, unless such failure has been caused
completely or partly by (a) any use other than Adequate Use, (b)
transportation, neglect, misuse or abuse by anyone other than
Monster’s employees; (c) alteration, tampering or modification
of the product by anyone other than a Monster employee;
(d) accident (other than a malfunction that would otherwise
qualify as a Product Defect); (e) maintenance or service of
the Product by anyone other than a Monster employee; (f)
exposure of the Product to heat, bright light, sun, liquids,
sand or other contaminants; or (g) acts outside the control of
Monster, including without limitation acts of God, fire, storms,
earthquake or flood.
“Warranty Period” means the time period during which
Monster must have received Your Formal Warranty Claim.
The different Warranty Periods related to Product Defects are
defined in the Specifications Table below. The Warranty Period
commences on the date when You purchased or received
(whichever occurs later) the Product from an Authorized Dealer
as evidenced by the Authorized Dealer’s invoice, sales receipt
or packing slip. If You do not have written proof of the date
LIMITED WARRANTY FOR CONSUMERS
Monster, LLC., 7251 West Lake Mead Blvd., Las Vegas, NV
89128, USA, [PLEASE NOTE THAT MONSTER DOES NOT
ACCEPT PRODUCTS SHIPPED TO THIS ADDRESS – FOLLOW
INSTRUCTIONS IN “HOW TO MAKE A CLAIM” BELOW] (415) 840-
2000 (“Monster”) extends You this Limited Warranty. Statutory or
common law may provide You with additional rights or remedies,
which shall not be affected by this Limited Warranty.
DEFINITIONS
“Adequate Use” means use of the Product (i) within a home or
dwelling, (ii) for private (as opposed to commercial) purposes,
(iii) in conformance with all applicable local, state or federal
law, code or regulations (including without limitation building
and/or electrical codes), (iv) in accordance with manufacturer
recommendations and/or instructions in the materials and
documentation that accompany the Product, and (v) if
applicable, with proper electrical grounding.
“Authorized Dealer” means any distributor, reseller or retailer
that (i) was duly authorized to do business in the jurisdiction
where it sold the Product to You, (ii) was permitted to sell
You the Product under the laws of the jurisdiction where You
bought the Product, and (iii) sold You the Product new and in its
original packaging.
“Formal Warranty Claim” means a claim made in accordance
with the section “Formal Warranty Claims” herein.