Comtech EF Data CMR-8500 Quick Start Guide User Manual
Quick start reference cmr-8500 dvb ip encapsulator, Download product documentation
Quick
Start
Reference
CMR-8500 DVB IP Encapsulator
Copyright © 2008 Comtech EF Data, 2114 West 7th Street, Tempe, Arizona 85281 USA. All rights reserved. Printed in the USA.
Contact the Comtech EF Data Customer Support Department for:
•
Product support or training
•
Reporting comments or suggestions concerning manuals
•
Information on upgrading or returning a product
A Customer Support Representative may be reached at:
Comtech EF Data
Attention: Customer Support Department
2114 West 7th Street
Tempe, Arizona 85281 USA
480.333.2200 (Main Comtech EF Data Number)
480.333.4357 (Customer Support Desk)
480.333.2161 FAX
To return a Comtech EF Data product (in-warranty and out-of-warranty) for repair or replacement:
•
Contact the Comtech EF Data Customer Support Department. Be prepared to supply the Customer
Support Representative with the model number, serial number, and a description of the problem.
•
Request a Return Material Authorization (RMA) number from the Comtech EF Data Customer
Support Representative.
•
Pack the product in its original shipping carton/packaging to ensure that the product is not damaged
during shipping.
•
Ship the product back to Comtech EF Data (Shipping charges should be prepaid).
For Online Customer Support:
An RMA number request can be requested electronically by contacting the Customer Support Department
through the online support page at
:
•
Click on “Return Material Authorization” for detailed instructions on our return procedures.
•
Click on the “RMA Request Form” hyperlink, and then fill out the form completely before sending.
•
Send e-mail to the Customer Support Department at
.
For information regarding this product’s warranty policy, refer to the Warranty Policy.
Download Product Documentation
Full product documentation, including the Installation and Operation Manual, is available for download
from
IMPORTANT NOTE: The information contained in this document supersedes all previously published information
regarding this product. Product specifications are subject to change without prior notice.