beautypg.com

Troubleshooting, Paper feeding problems – Canon B115 User Manual

Page 25

background image

9-8

Troubleshooting

Paper feeding problems _____________________

o

Paper does not load.

The multi-purpose tray may contain too many sheets.
• Make sure the paper stack in the multi-purpose tray does not exceed the paper limit mark (

P)

(see p. 1-7).

Paper may not be loaded correctly.
• Make sure the paper stack is loaded properly in the multi-purpose tray, and that the paper guide is

adjusted correctly (see p. 1-8).

o

Paper is loaded skewed. (Printing is skewed.)

Paper may not be loaded correctly.
• Make sure the paper stack is loaded properly in the multi-purpose tray, and that the paper guide is

adjusted correctly (see p. 1-8).

• Make sure the right edge of the paper stack is aligned with the right side of the multi-purpose tray and

the paper guide is aligned with the left edge of the stack (see p. 1-8).

• Make sure the paper exit path is clear.

o

Multiple sheets load into the fax at the same time.

Paper may not be loaded correctly.
• Make sure the paper stack is loaded properly in the multi-purpose tray, and that the paper guide is

adjusted correctly (see p. 1-8).

Sheets of paper may be sticking together.
• Be sure to fan the paper stack before loading it in the multi-purpose tray. This keeps the sheets of paper

from sticking together (see p. 1-8).

The multi-purpose tray may contain too many sheets.
• Make sure the paper stack in the multi-purpose tray does not exceed the paper limit mark (

P)

(see p. 1-7).

• Do not exceed the maximum loading capacity of the multi-purpose tray (see p. 1-7).
• Do not force the paper stack into the multi-purpose tray.

Different types of paper may be loaded in the multi-purpose tray.
• Load only one type of paper.
• Make sure you load paper that meets the paper requirements for the fax (see Chapter 3).

o

Repeated paper jams occur.

The paper you are using may be causing the jams.
• Be sure to fan the paper stack before loading it in the multi-purpose tray. This keeps the sheets of paper

from sticking together (see p. 1-8).

• Check that the paper you are using and your printing environment (see pp. 1-7, S-1) are within the

specifications of the fax (see Chapter 3).

This manual is related to the following products: