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Frost or ice crystals on frozen food, Troubleshooting guide – Kenmore 795.7937 User Manual

Page 30

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TROUBLESHOOTING GUIDE

FROST OR ICE CRYSTALS ON FROZEN FOOD

Check if...

Then...

The door is not closing properly.

See “Doors will not close completely" above.

The door is opened often.

When the door is opened, warm,

humid

air is allowed in

the freezer resulting in frost.

ICE HAS OFF-TASTE OR ODOR

Check if...

Then...

The icemaker was recently installed.

Discard first few batches of ice to avoid discolored or

off-flavored ice.

The ice has been stored for too long.

Throw away old ice and make new supply.

The food has not been wrapped tightly in
either compartment.

Rewrap foods since odors may migrate to the ice if food

is not wrapped properly

The water supply contains minerals such as sulfur.

A filter may need to be installed to eliminate taste and

odor problems.

The interior of refrigerator needs cleaning.

See

CARE AND CLEANING

section.

Ice storage bin needs cleaning.

Empty and wash bin. Discard old cubes.

THERE IS WATER IN THE DEFROST DRAIN PAN

Check if...

Then...

The refrigerator is defrosting.

The water will evaporate. It is normal for water to drip into the
defrost pan.

It is more humid than normal.

Expect that the water in the defrost pan will take longer to

evaporate. This is normal when it is hot or humid.

THE REFRIGERATOR SEEMS TO MAKE TOO MUCH NOISE

Check if...

Then...

The sounds may be normal for your refrigerator.

Refer to the

UNDERSTANDING SOUNDS YOU MAY HEAR

section

THE ICEMAKER IS NOT PRODUCING ICE OR ICE CUBES ARE FREEZING TOO SLOWLY

Check if...

Then...

The freezer temperature is cold enough to produce ice.

Wait 24 hours after hook-up for ice production. See the

SETTING THE CONTROLS

section.

Door left open.

Check to see if something is holding door open.

CUBES PRODUCED BY ICEMAKER ARE TOO SMALL

Check if...

Then...

Smaller cube size level is selected.

Select larger cube size using cube size selector.

Water

shutoff

valve connecting refrigerator to water

line may be clogged.

Call a plumber to clear the valve.

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