Frost or ice crystals on frozen food, Troubleshooting guide – Kenmore 795.7937 User Manual
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TROUBLESHOOTING GUIDE
FROST OR ICE CRYSTALS ON FROZEN FOOD
Check if...
Then...
The door is not closing properly.
See “Doors will not close completely" above.
The door is opened often.
When the door is opened, warm,
humid
air is allowed in
the freezer resulting in frost.
ICE HAS OFF-TASTE OR ODOR
Check if...
Then...
The icemaker was recently installed.
Discard first few batches of ice to avoid discolored or
off-flavored ice.
The ice has been stored for too long.
Throw away old ice and make new supply.
The food has not been wrapped tightly in
either compartment.
Rewrap foods since odors may migrate to the ice if food
is not wrapped properly
The water supply contains minerals such as sulfur.
A filter may need to be installed to eliminate taste and
odor problems.
The interior of refrigerator needs cleaning.
See
CARE AND CLEANING
section.
Ice storage bin needs cleaning.
Empty and wash bin. Discard old cubes.
THERE IS WATER IN THE DEFROST DRAIN PAN
Check if...
Then...
The refrigerator is defrosting.
The water will evaporate. It is normal for water to drip into the
defrost pan.
It is more humid than normal.
Expect that the water in the defrost pan will take longer to
evaporate. This is normal when it is hot or humid.
THE REFRIGERATOR SEEMS TO MAKE TOO MUCH NOISE
Check if...
Then...
The sounds may be normal for your refrigerator.
Refer to the
UNDERSTANDING SOUNDS YOU MAY HEAR
section
THE ICEMAKER IS NOT PRODUCING ICE OR ICE CUBES ARE FREEZING TOO SLOWLY
Check if...
Then...
The freezer temperature is cold enough to produce ice.
Wait 24 hours after hook-up for ice production. See the
SETTING THE CONTROLS
section.
Door left open.
Check to see if something is holding door open.
CUBES PRODUCED BY ICEMAKER ARE TOO SMALL
Check if...
Then...
Smaller cube size level is selected.
Select larger cube size using cube size selector.
Water
shutoff
valve connecting refrigerator to water
line may be clogged.
Call a plumber to clear the valve.
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