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Whirlpool, Before calling for assistance, If you need service – Whirlpool AC1052XS User Manual

Page 7: If you need assistance, If you have a problem, If you need fsp replacement parts

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If you need service or assistance, we suggest

you follow these five steps:

1

.

Before calling for assistance

3

.

If you need service^

Performance problems often result from little things you

can find and fix yourseif without tools of any kind.

Air conditioner won’t run

1. Is unit plugged into a live circuit with proper voltage?

2

.

Is switch turned on?

3. Is thermostat set correctly?
4

.

Have you checked your home’s main fuses or

circuit breaker box?

5. Has the time-deiay fuse blown?
6. Has the local power failed?

Unit blows fuses:

1. Are time-delay fuses being used?

2

.

Is an extension cord being used?

(Do not use an

extension cord to run your air conditioner.)

3.

Are you waiting two minutes after turning cooiing

circuit off before trying to restart unit?

Unit turns on and off, or does not cool room:

1. Is filter clean?

2

.

Are coils clean (both evaporator [inside] and

condenser [outside])?

3.

Is there excessive moisture or heat (open vessel

cooking, showers, etc.)?

4

.

Try setting fan to higher speed.

5. Try setting thermostat to a cooler setting.

Operating sounds:

1.

When your room air conditioner is

operating

normally,

you will hear sounds such as:

Droplets of water hitting the condenser, causing

a “pinging” or “clicking” sound. Water droplets

help to cool the condenser.

• Air movement from the fan, especially on high fan

speed setting.

• Clicks from the thermostat cycle.

2

.

Sounds also may be caused by house construction

- such as vibration of the unit due to wall
construction or unsteady window mounting area.

2. If you need assistance*...

CAII Whirlpool COOL-LINE' service assistance

telephone number. Dial free from anywhere in
the U.S.:

1-800-253-1301

and talk with one of our trained Consultants. The
consultant can instruct you in how to obtain satisfactory

operation

from

your

appliance

or,

if

service

is

necessary, recommend a qualified service company in
your area.

Whirlpool

Whirlpool has a nation­

wide network of franchis­
ed TECH-CARE® Ser­
vice Companies. TECH-
CARE service technicians
are trained to fulfill the
product warranty and pro­

vide after-warranty ser­
vice, anywhere in the

United States. To locate

TECH-CARE service in

your area. Call our COOL-LINE service assistance
telephone number (see Step 2) or look in your telephone
directory Yellow Pages under

rfG//-CA^f

FRANCHISED SERVICE

APPLIANCES • HOUSEHOLD —

MAJOR • SERVICE & REPAIR

ELECTRICAL APPLIANCES —

MAJOR • REPAIRING & PARTS

OR

WHIRLPOOL APPLIANCES

FRANCHISED TECH-CARE SERVICE

SERVICE COMPANIES

XVZ SERVICE CO

123 Maple

999-9999

WHIRLPOOL APPLIANCES

FRANCHISED TECH-CARE SERVICE

SERVICE COMPANIES

XYZ SERVICE CO

123 Maple

999-9999

OR

WASHING MACHINES, DRYERS

& IRONERS - SERVICING

WHIRLPOOL APPLIANCES

FRANCHISED TECH-CARE SERVICE

SERVICE COMPANIES

XYZ SERVICE CO

123 Maple

999-9999

4

.

If you have a problem*...

Call our COOL-LINE service assistance telephone
number (see Step 2) and talk with one of our Con­
sultants, or if you prefer, write to:

Mr. Donald Skinner
Director of Customer Relations
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022

®

5

.

If you need FSP

replacement parts*...

FSP is a registered trademark of Whirlpool Corpora­

tion for quality parts. Look for this symbol of quality
whenever you need a replacement part for your
Whirlpool appliance. FSP replacement parts will fit right
and work right, because they are made to the same
exacting specifications used to build every new
Whirlpool appliance.

To locate FSP replacement parts in your area, refer

to Step 3 above or call the Whirlpool COOL-LINE ser­
vice assistance number in Step 2.

*lf you must call or write, please provide: model

number, serial number, date of purchase, and a
complete description of the problem. This informa­
tion is needed in order to better respond to your request

for assistance.