BMW 2013 3 Series - Manual (Page 207)

Breakdown assistance
Vehicle equipment
All standard, country-specific and optional
equipment that is offered in the model series is
described in this chapter. Therefore, equipment
is also described that is not available in a vehicle,
e. g., because of the selected optional equip‐
ment or country variant. This also applies for
safety-related functions and systems.
Hazard warning flashers
The button is located in the center console.
Emergency Request
Requirements
▷ Equipment version with full preparation
package mobile phone.
An Emergency Request can be made, even
if no mobile phones are paired with the ve‐
hicle.
▷ BMW Assist is activated.
▷ The radio ready state is switched on.
▷ The BMW Assist system is logged in to a
wireless communications network sup‐
ported by BMW Assist.
▷ The Assist system is functional.
Only press the SOS button in an emergency.
Emergency Request not guaranteed
For technical reasons, the Emergency Re‐
quest cannot be guaranteed under unfavorable
conditions.◀
Service contract
▷ After your contract with BMW Assist has ex‐
pired, the BMW Assist system can be deac‐
tivated by the service center without you
having to visit a workshop.
After deactivation, an Emergency Request
is no longer possible.
▷ Under certain circumstances, the system
can be reactivated by a service center after
you sign a new contract.
Initiating an Emergency Request
1. Press the cover briefly to open it.
2. Press the SOS button until the LED in the
button lights up.
▷ The LED lights up: an Emergency Request
was initiated.
If the situation allows, wait in your vehicle
until the voice connection has been estab‐
lished.
▷ The LED flashes if the connection to the
BMW Assist Response Center has been es‐
tablished.
After the Emergency Request arrives at the
BMW Assist Response Center, the BMW
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Breakdown assistance Mobility
207
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