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Canon BJC-3000 User Manual

Page 204

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204

Troubleshooting - Printout is Unsatisfactory

Colours streaked or wrong

Check 1

Is the ink of BJ Cartridge in good condition?

If text or images are streaked, scratched, faint, or if the wrong colours are
printing, one of the ink tanks may have run out of ink, the print nozzles may
be clogged, or the print head may be worn out.
Print a nozzle check pattern and check the printed patterns.

Printing a Nozzle Check Pattern

Check 2

Have the protective tape or cap been reattached?

After removed, the orange protective cap and tape should never be re-
attached to the BJ Cartridge. Re-attaching the tape or cap can cause air
bubble or trap dirt or dust into the ink and clog the ink nozzles.
If the protective tape or cap has been re-attached, remove it. Install the BJ
Cartridge in the printer and clean the print head immediately.
After cleaning the print head, if printing is patchy or streaked replace the BJ
Cartridge.

Check 3

Did you print on the correct print side of the media?

The correct print side is different for each type of media.
Make sure that the correct print side is facing up when you load the media
in the auto sheet feeder.

Printing on Paper and Other Media