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Canon BJ-30 User Manual

Page 116

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108

Troubleshooting

Chapter 7

Problem

Cause

Solution

White streaks or missing

Print head nozzles may be

Execute the quick cleaning of

dots

clogged with dust.

the print head (see page 79);
then print a Nozzle pattern
(see page 42). Repeat
cleaning if necessary. If print
quality is not recovered after
executing the cleaning two or
three times, execute the
extensive cleaning
procedure.

The ink tank may be empty.

Open the front cover and
check the contents of the ink
tank. If there is not any
liquid ink in the ink tank,
replace it with a new one.

BJ cartridge may be

Make sure the BJ cartridge

installed incorrectly.

and/or ink tank are installed
correctly.

The print medium being

Use only print media

used may not be acceptable.

specified in the Selecting
Paper Types
section on
page 31.

The resolution set in the

When printing in Epson LQ

printer driver may be

mode, printing at 180 dpi in

180 dpi (the print mode

HS mode may cause white

may be HS mode).

streaks. To remedy, select
the HQ mode with the
printer’s operator panel.

The print head may be

The BJ cartridge may need

worn out.

to be replaced. Replace it
with a new one.