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Print quality problems – Canon BJ-30 User Manual

Page 115

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Chapter 7

Troubleshooting

107

Print Quality Problems

If your print quality is not what you expect it to be, check the problems and
solutions listed in the following table.

Problem

Cause

Solution

Print is not clear

The paper you are using

Make sure you are using the

may not be supported by

recommended paper. See

the printer.

Appendix A, Specifications,
for paper specifications.

You may be printing on the

Paper has a right side for

wrong side of the paper.

printing. If the print quality
is not as clear as you would
like it to be, try turning the
paper over and printing on
the other side.

You may be printing in

Change to HQ mode.

HS mode.

HS mode uses less ink than
HQ mode and your print
may look faint.

The print head nozzles may

Clean the print head; see

be clogged.

page 79 for details.

Splashed dots

Print head nozzles may be

Clean the print head; see

clogged with ink.

page 79 for details.

Output appears jagged

The resolution selected via

Check your software

printer driver may be

application to see what

180 dpi.

printing resolution you have
selected.

Printing at 180 dpi will give
the output a jagged look.
Changing the resolution to
360 dpi should correct this
problem.

Try using the Smoothing

If you are printing double-

mode.

height or double-width
characters or graphics
containing a lot of diagonal
lines, use the Smoothing
mode.

Troubleshooting