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Canon BJ-30 User Manual

Page 114

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106

Troubleshooting

Chapter 7

Problem

Cause

Solution

Transparency film or back Film may not be loaded

Make sure you load no

print film does not feed

correctly.

more than 10 sheets of

correctly

transparency film or back
print film in the sheet feeder.

Make sure you put a single
sheet of plain paper at the
back of the stack.

Try to load transparency
films or back print films
sheet by sheet. These films
may not advance correctly in
low or high temperature.

Paper does not eject

Your software application

Press the

ON LINE

button

after printing

may not be telling the printer to set the printer off-line.
to eject the paper after
printing.

Press and hold the

FF

button

for one second to eject the
paper.

To resume printing, press the

ON LINE

button.

Repeated paper jams

The paper you are using

Fan the paper before stacking

occur

may be causing the jams.

it in the sheet feeder. This
keeps the sheets of paper
from sticking together.

Check that the paper you are
using and your printing
environment are within the
specifications of the printer.
See Appendix A,
Specifications, for details.