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Canon BJ-30 User Manual

Page 109

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Chapter 7

Troubleshooting

101

Problem

Cause

Solution

Printing beyond edge of

Paper may not be aligned

Make sure the paper is

page

correctly in sheet feeder.

aligned correctly in the sheet
feeder.

Software settings may be

Check the software setting

incorrect.

for the right margin.

FUNCTION 1 may be set

Check the setting of

incorrectly.

FUNCTION 1. This setting
controls the horizontal print
position:

For letter-size paper, set
it to OFF.

For envelopes, set it to
OFF.

For A4-size paper, set it
to ON.

Printout does not match

Paper size selected in

Make sure the paper size you

paper size

driver may be incorrect.

select within your printer
driver matches the
orientation in which you
load the paper in the printer.

Paper width selected in

Make sure the width of the

driver may be incorrect.

paper on which you are
printing matches the width
defined by your software so
the paper is always between
the print head unit and the
platen.

NOTE:

If the print head

does print on the platen,
wipe the platen clean with a
dry cloth. (See page 78 for
details.)

Troubleshooting