Panasonic KX-TG4011 - Manual (Page 49)

Appendix
49 For assistance, please visit http://www.panasonic.com/help
Warranty (For United States and Puerto Rico)
PANASONIC CORPORATION OF NORTH AMERICA
One Panasonic Way, Secaucus, New Jersey 07094
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Corporation of North America (referred to as “the
warrantor”) will, for the length of the period indicated on the chart below, which
starts with the date of original purchase (“Limited Warranty period”), at its
option either (a) repair your product with new or refurbished parts, or
(b) replace it with a new or a refurbished product. The decision to repair or
replace will be made by the warrantor.
Parts Labor
One (1) Year One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor.
During the “Parts” Limited Warranty period, there will be no charge for parts.
You must mail-in your product prepaid during the Limited Warranty period. This
Limited Warranty excludes both parts and labor for batteries, antennas, and
cosmetic parts (cabinet). This Limited Warranty only applies to products
purchased and serviced in the United States or Puerto Rico. This Limited
Warranty is extended only to the original purchaser and only covers products
purchased as new.
For assistance in the continental United States and Puerto Rico in obtaining
repairs please ship the product prepaid to:
PSTC (Panasonic) Exchange Center,
4900 George McVay Drive, Suite B Door #12, McAllen, TX 78503
[email protected]
When shipping the unit carefully pack in a padded shipping carton, include all
accessories, and send it prepaid. Include a letter detailing the complaint, a
return address and provide a day time phone number where you can be
reached. P.O. Boxes are not acceptable. Keep the tracking number for your
records. A copy of valid registered receipt is required under the 1 year parts
and labor Limited Warranty.
For Limited Warranty service for headsets if a headset is included with this
product please follow instructions above.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE,
AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH
PROOF OF PURCHASE.
Panasonic Telephone Products
Limited Warranty
Ship-In Service
TG401x.book Page 49 Friday, December 3, 2010 1:36 PM