beautypg.com

If you need to contact autocue or qtv, Support, Sales – Autocue QMaster for Complex Languages User Manual

Page 66

background image

If you need to contact Autocue or QTV

Support

Our technical support is provided by in-house teams of experienced and dedicated staff.

We provide free telephone support for prompting customers during UK office hours (9am till 6pm
GMT) and US office hours (9am till 5:30pm EST).

Information we need

Whenever you make a support enquiry, the minimum information we will need is the QMaster
Build number, this can be found from Help About and the QBox firmware version, press F5 on a
keyboard connected to your QBox to find this information.

To contact the Technical Support team;

International

[email protected]

+44 20 8665 2992

Americas

[email protected]

+1 704 377 1496

Sales

If you require additional or replacement equipment, contact the Autocue sales team.

International

[email protected]

+44 20 8665 2992

Americas

[email protected]

+1 212 929 7755

Copyright information

©2003-2012 Autocue Group Ltd. All rights reserved. All information about Autocue software,
hardware and accessories—including company and brand logos—contained in this guide is
protected under international copyright conventions.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any
recording or otherwise, without prior permission of Autocue Group Ltd. All third-party software or
hardware, including logos, referenced within this guide is copyright of the respective owners.

Disclaimer

Autocue Group Ltd reserves the right to revise this publication and to make changes in its
content without obligation of Autocue Group Ltd to notify any person or persons of such revision.

.