Appletalk troubleshooting – Brother NC8100H User Manual

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CHAPTER 13 TROUBLESHOOTING

13-14

AppleTalk Troubleshooting

If you cannot print from an AppleTalk for Macintosh computer and
you have checked the hardware and network as described in the
previous steps, then check the following:

1. Make sure that you are running Phase 2 AppleTalk and that you have

selected the correct network interface from the AppleTalk Control Panel
on the Macintosh.

2. Make sure that the AppleTalk protocol of the Print / Fax server is

enabled.

3. Verify that you have selected the correct AppleTalk zone. Because the

Print / Fax server gets its zone information from router broadcasts, it
may not be in the zone you expect, and will therefore not show up in the
Chooser. If this is the case, you may need to force the zone name using
a web browser or the SET APPLETALK ZONE command from
TELNET.

This manual is related to the following products:

NC-8100h