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Chapter 12 – troubleshooting – Snorkel A38E-sn006001+ User Manual

Page 49

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A38E – 8210243

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Chapter 12 – Troubleshooting

The troubleshooting chart may be used to locate and

eliminate situations where machine operation may be

interrupted. If the problem cannot be corrected with the

action listed, stow the machine and remove it from ser-

vice. Repairs must be made by qualified maintenance

personnel.

Troubleshooting Chart

Symptom

Possible Cause

Corrective Action

Will not work from lower or upper

controls.

Batteries discharged.

Recharge the batteries.

Battery charger plugged in.

Unplug the battery charger.

Battery disconnect plugs are discon-

nected.

Connect the battery disconnect

plugs

Will not work from lower or upper

controls after battery charger is

unplugged.

Normal operation after unplugged.

Wait approximately 60 seconds for

the battery charge indicator light to

shut off.

All functions stop working.

Low fluid level in reservoir.

Check hydraulic fluid level . Add cor-

rect type of fluid if necessary.

Motor or pump failure.

Manually stow the machine using the

emergency power system.

Electrical system malfunction.

Lower the boom using the emer-

gency power system.

Batteries discharged.

Recharge batteries.

Lower controls do not work.

Switches are set wrong.

Connect the battery disconnect plugs

and then at the lower controls:

Twist the emergency stop button

clockwise at the lower controls.
Turn the control selector switch to

the lower control position.

Upper controls do not work.

Switches are set wrong.

Connect the battery disconnect plugs

and then at the lower controls:

Twist the emergency stop button

clockwise at the lower controls.
Turn the control selector switch to

the upper control position.

From the upper controls:

Twist the emergency stop button

clockwise.

Battery charge indicator does not

indicate a reading when charging

batteries.

No source of power.

Make sure power source is plugged

in and turned on.

Circuit breaker is tripped.

Unplug the charger until the internal

circuit breaker has reset.

Boom and drive functions seem

sluggish.

Hydraulic oil is cold and thick.

Use cold weather hydraulic oil as

recommended for weather condi-

tions. Warm oil before operating the

machine.

Riser and/or main boom drifts

down.

Hydraulic system malfunction.

Stow the machine and do not oper-

ate until repairs are made.

Emergency lowering knob pushed in.

Pull knob outward to normal operat-

ing position.