Troubleshooting suggestions (continued) – Bloomfield 9311 User Manual
Page 19

17
TROUBLESHOOTING SUGGESTIONS (continued)
SYMPTOM
POSSIBLE CAUSE
SUGGESTED REMEDY
Insufficient brew volume 
(any one volume only) 
Timer out of adjustment
Adjust time for each brew volume
Timer damaged
Check. Replace if needed
Volume select switch damaged
Check. Replace if needed
Insufficient brew volume
Timer out of adjustment
Adjust time for each brew volume
(1-1/2 gallon brew only)
Bypass solenoid damaged
Check. Replace if needed
Volume select switch damaged
Check. Replace if needed
Satellite light neither lit nor Satellite not in proper position
Reinstall satellite.
flashing with satellite in 
place 
Satellite receptacle or brewer 
connector damaged 
Check connectors. Be sure all pins are 
in place and tight. Replace if needed 
Connector snap-action switch 
damaged 
Check. Replace if needed
Satellite light on with no 
satellite in place 
Connector snap-action switch 
damaged 
Check. Replace if needed
Satellite light flashes 
constantly 
Quality hold time exceeded
Discard coffee, brew fresh 
Remove satellite for 5 seconds to reset 
Satellite was in place when 
power was turned on 
Remove satellite. Turn brewer off for 5 
seconds, turn on then reinstall satellite 
Quality timer damaged
Check. Replace if needed
Ready light does not glow Light damaged
Check. Replace if needed
Constant drip from brew
Brew solenoid dirty or damaged
Check. Clean or replace as needed
head
Faucet coil leaking.
Check by turning faucet valve off. If 
leak stops, replace coil 
Thermostat set too high
Set per chart on page 11.
Poor spray pattern from
Spray disk holes plugged
Check. Clean as needed
spray disk
Gasket missing or improperly 
installed 
Reinstall gasket inside brew head
No water from faucet
Low inlet water pressure
Other appliances on water line may be 
robbing pressure. Brewer should be on 
dedicated water line 
Faucet valve off
Valve must be on for flow from faucet
Faucet drips
Debris in faucet
Disassemble and clean faucet
Water pressure too high
Install pressure regulator in incoming 
water line 
Poor coffee quality
Keep brewer and satellites clean. Install a taste and odor filter in water 
supply, and replace cartridges regularly. 
Use a quality coffee with a consistent roast. Use proper grind and 
amount of coffee per brew. 
661
74415 9311 Single Satelli
te Brew
er
