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Troubleshooting – Nokia 3300 User Manual

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2003 Nokia. All rights reserved.

Troubleshooting

The following table lists some common problems and their solutions.

Problem

Possible cause

Possible solution

My phone is not
charging

The charger and phone are not
properly connected

Securely connect the
charger to the phone

The charger is not properly plugged
into the wall

Ensure the charger is
plugged in correctly

My phone is not
making/receiving
calls

The battery is not charged

Charge the battery

The signal strength is poor

If you are indoors, move
toward a window

I cannot listen to
my voice
messages

You do not have voicemail service

Call your wireless
service provider

You have not setup your voicemail
service with your wireless service
provider

Call your wireless
service provider

You have not saved your voicemail
number to your phone

See

Voice messages

You have forgotten your password
or are entering it incorrectly

Call your wireless
service provider

The voicemail number you have
saved to your phone is incorrect

Call your wireless
service provider