Konica Minolta bizhub 20P - Manual (Page 68)

Troubleshooting
62
9
Protocol-specific troubleshooting
9
Windows
®
2000/XP, Windows Vista
®
, Windows
®
7 and Windows Server
®
2003/2008 IPP troubleshooting
9
I want to use a different Port number other than 631.
9
If you are using Port 631 for IPP printing, you may find that your firewall may not let the print data through. If
this is the case, use a different port number (port 80), or configure your Firewall to allow Port 631 data
through.
To send a print job using IPP to a printer using Port 80 (the standard HTTP port) enter the following when
configuring your Windows
®
2000/XP, Windows Vista
®
and Windows Server
®
2003/2008 system.
http://ipaddress/ipp
The “Go to printer’s website” option in Windows
®
XP, Windows Vista
®
and Windows
®
7 is not
working. The “Get More Info” option in Windows
®
2000 and Windows Server
®
2003/2008 is not
working.
9
If you are using a URL of:
http://ipaddress:631 or http://ipaddress:631/ipp
,
the Get More Info option in Windows
®
2000/XP, Windows Vista
®
, Windows
®
7 and Windows Server
®
2003/2008 will not function. if you wish to use the Get More Info option, use the following URL:
http://ipaddress
This will then force Windows
®
2000/XP, Windows Vista
®
, Windows
®
7 and Windows Server
®
2003/2008 to
use Port 80 to communicate with the KONICA MINOLTA print server.
Web Based Management (web browser) troubleshooting (TCP/IP)
9
a If you cannot connect to the print server using your web browser it may be worth checking the Proxy
Settings of your browser. Look in the Exceptions setting and if necessary, type in the IP address of the
print server. This will stop your computer from trying to connect to your ISP or proxy server every time
you wish to look at the print server.
b
Make sure that you are using the proper web browser, we recommend Microsoft
®
Internet Explorer
®
6.0
(or greater) or Firefox 1.0 (or greater) for Windows ® and Safari 1.3 (or greater) for Macintosh. Please
also make sure that JavaScript and Cookies are always enabled in whichever browser you use. If a
different web browser is used, make sure it is compatible with HTTP 1.0 and HTTP 1.1.