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Acomdata.com RPDOCKU2FA User Manual

Page 35

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T

ROUBLESHOOTING

/

F

REQUENTLY

A

SKED

Q

UESTIONS

(FAQ

S

)

Q: My DockPod won’t power on.

A: Check to make sure all connections are secure. When the

DockPod is powered on, the power button will light up blue.

Q: My computer does not seem to recognize the DockPod.

A: DockPod is not a desktop device, meaning it will not appear on

your computer's desktop or in My Computer. Only RocketPod mod-

ules, such as the DrivePod, will appear on the desktop.

Q: How many RocketPod modules can you stack onto a DockPod?

A: You can stack up to five RocketPod modules onto a DockPod. If

you have any USB hubs connected to the same computer as the

DockPod, the number of USB 2.0 RocketPod modules you can

stack on the DockPod decreases by the number of hubs, whether

the DockPod is connected to a hub or not. The number of FireWire

modules you can stack is not affected by USB hubs, so you can still

stack up to five modules in total by combining USB 2.0 and FireWire

modules in the same stack. For example: if you have two USB hubs

connected to your computer, you can stack up to three USB 2.0

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