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Tv sideview symptoms – Sony XBR-49X850B User Manual

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Basic Operations

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Watching TV

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Useful Functions

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Network

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Various Settings

Troubleshooting

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Troubleshooting

> TV SideView Symptoms

TV SideView Symptoms

The TV cannot be turned on and controlled by using the TV SideView

application when [Remote Start] is set to [On].

The TV does not appear on the TV SideView screen. The TV cannot be

registered with the TV SideView application.

The TV cannot be turned on and controlled by using

the TV SideView application when [Remote Start] is

set to [On].

When devices that cause radio wave interference (microwave ovens,

cordless phones, etc.) are placed nearby, the TV SideView function may

not work. In this case, keep such devices away from the wireless router

(access point) or TV, or turn them off.

In the following cases, the TV SideView function may not work. Turn on

the TV and re-connect to the wireless router (access point).

- Turn on/off the wireless router (access point) power during TV standby

mode

- Reset the wireless router (access point) during TV standby mode

- Change the wireless router (access point) channel during TV standby

mode

The TV SideView function may not work with business-use wireless

routers (access points) that require re-connection periodically.

The TV SideView function may not work depending on the settings of the

wireless router (access point) (e.g. Multi SSID and Power saving mode).

If Wi-Fi Direct is used to connect the TV SideView application to the TV,

the TV may not be turned on from standby mode depending on your

smartphone/tablet.

The TV should be in the power-on or standby mode. Do not turn off the TV

by disconnecting its AC power cord.

Check the following has been set for your TV.

When the wireless router (access point) and TV are connected with

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