Network services, Bd-live, Software upgrade notification – Samsung BD-D5100-ZA User Manual
Page 22: Appendix, Troubleshooting

22
You can enjoy various network services such
as BD-LIVE by connecting the player to your
network.
Read the following instructions before
using any network service.
Connecting the player to the network
1.
(pages 10 and 11).
Configuring the network settings
2.
(page 16).
BD-LIVE™
Once the player is connected to the network,
you can enjoy various movie-related service
contents using a BD-LIVE compliant disc.
Attach a USB memory stick to the USB
1.
jack on the side of the player, and then
check its remaining memory. The memory
device must have at least 1GB of free
space to accommodate the BD-LIVE
services.
Insert a Blu-ray Disc that supports BD-
2.
LIVE.
Select an item from various BD-LIVE
3.
service contents provided by the disc
manufacturer.
✎
NOTE
The way you use BD-LIVE and the provided
▪
contents may differ, depending on the disc
manufacturer.
Network Services
Software Upgrade Notification
When connected to the network, the player
can notify you if a new software version is
available.
Turn on the player.
1.
In the Software Upgrade menu, set Auto
2.
Upgrade Notification to On.
If there is a new software version available,
the player notifies you with a popup
message.
To upgrade the firmware, select
3.
yes on the
Pop-up. The player turns off automatically,
then restarts, and begins the download.
(Never turn on the player manually here.)
The update progress popup appears.
4.
When the update is complete, the player
turns off again automatically.
Press the
5.
POWER button to turn on the
player.
✎
NOTE
Update is complete when the player turns off
▪
after restarting. Press the POWER button to turn
on the updated player for your use.
Never turn the player off or on manually during
the update process.
Samsung Electronics shall take no legal
▪
responsibility for player malfunction caused by
unstable of internet connection or consumer
negligence during software upgrade.
Appendix
Troubleshooting
Before requesting service, please check the following.
PROBLEM
SOLUTION
No operation can be performed
with the remote control.
Check the batteries in the remote control. They may need replacing.
•
Operate the remote control at a distance of no more than 20 feet.
•
Remove batteries and hold down one or more buttons for several
•
minutes to drain the microprocessor inside the remote control to reset
it. Reinstall batteries and try to operate the remote control again.
Disc does not play.
Ensure that the disc is installed with the label side facing up.
•
Check the region number of the Blu-ray Disc/DVD.
•
Disc Menu does not appear.
Ensure that the disc has disc menus.
•
The prohibition message appears
on the screen.
This message appears when an invalid button is pressed.
•
The Blu-ray Disc/DVD’s software doesn’t support the feature (e.g.,
•
angles).
You’ve requested a title or chapter number or search time that is out of
•
range.
Play mode differs from the Setup
Menu selection.
Some of the functions selected in the Setup Menu may not work
•
properly if the disc is not encoded with the corresponding function.
The screen ratio cannot be
changed.
The Screen Ratio is fixed on your Blu-ray Disc/
•
DVD.
This is not a problem with the player.
•
No audio.
Make sure you have selected the correct Digital Output in the Audio
•
Options Menu.
The screen is blocked
If the HDMI output is set to a resolution your TV cannot support (for
•
example, 1080p), you may not see a picture on your TV.
Press the
•
STOP ( ) button (on the front panel) for more than 5
seconds with no disc inside. All settings will revert to the factory settings.
When the factory default settings are restored,
•
all stored user BD data
is deleted.